TWDB - 26-92: IT Business Analyst (IT Business Analyst I-III)

**Must meet agency in-office requirements**

***Salary commensurate with experience and qualifications***

Salary Ranges: 

• IT Business Analyst I: $4,833.00/month - $5,416.00/month***
• IT Business Analyst II: $5,417.00/month - $6,499.00/month***
• IT Business Analyst III: $6,500.00/month - $7,100.00/month***

TEXAS WATER DEVELOPMENT BOARD’S MISSION

Leading the state’s efforts in ensuring a secure water future for Texas.

WORKING AT THE TWDB

See why our work makes an impact!

Find out why the TWDB is a great place to work.

Make a positive difference for the state of Texas. We encourage you to apply for positions that match your qualifications.

The Texas Water Development Board (TWDB) offers a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit: 

http://www.twdb.texas.gov/jobs/benefits.asp.

Please visit TWDB Career Page: http://www.twdb.texas.gov/jobs/ for more information.

MILITARY EMPLOYMENT PREFERENCE

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of 25B Information Technology Specialist; 3D0X1 Knowledge Operations Management; IT Information Systems Technician, or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.

Additional Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf 

GENERAL DESCRIPTION

Performs routine (journey-level) to highly complex (senior-level) business analysis work. Work involves eliciting, developing, and documenting business, user, and functional requirements. Reviews, assesses, and documents business processes. Creates test cases and validates user acceptance testing. Performs post-implementation support of systems, and provides support for the software development life cycle. May train others. Works under moderate to limited supervision, with limited to considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Business Strategy and Automation Department.

ESSENTIAL JOB FUNCTIONS

• Works closely and amicably with business areas and end users to determine business requirements.
• Develops means of achieving desired business results through solution design.
• Develops business requirements using a combination of interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis.
• Writes business requirements according to standard templates in clear and concise language.
• Manages requirements traceability and tracks requirements status throughout the project.
• Manages changes to baseline requirements through change control processes.
• Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
• Identifies opportunities to improve business processes through automation and helps prepare proposals to develop new systems.
• Proposes new application features and updates.
• Works with business areas and project managers to help define project scope.
• Troubleshoots and solves problems relating to computer systems or programs.
• Maintains confidential and sensitive information.
• Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
• Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
• May be required to operate a state or personal vehicle for business purposes.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• IT Business Analyst I - graduation from an accredited four-year college or university with a bachelor's degree AND one year of work experience relevant to business analysis.
• IT Business Analyst II - graduation from an accredited four-year college or university with a bachelor's degree AND three years of work experience relevant to business analysis. 

• IT Business Analyst III - graduation from an accredited four-year college or university with a bachelor's degree AND five years of work experience relevant to business analysis

   

• Relevant education and experience can be substituted for each other on a year-for-year basis.  
  • NOTE: the minimum qualifications for any classification level may also be met by one of the following:
    • Graduation from a standard senior high school or equivalent, plus four additional years of relevant experience; or
    • Graduation from an accredited college or university with an associate’s degree, plus two additional years of relevant experience.

PREFERRED QUALIFICATIONS

• Three or more years of experience in a technology-related customer-facing role (e.g., consulting, account management, training, product management)
• Relevant certifications in business analysis, agile software development, product management, or change management

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Knowledge of local, state, and federal laws and regulations relevant to the Business Strategy and Automation Department.
• Knowledge of the principles and practices of public administration.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Knowledge of project management principles and practices.
• Knowledge of the limitations and capabilities of computer systems.
• Knowledge of the techniques used in the design of automated computer systems.
• Knowledge of the software development lifecycle.
• Knowledge of organizational skills.
• Skills in using Microsoft Office programs such as Word, Excel, Visio, PowerPoint, and Teams
• Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
• Skills in business analysis methodologies.
• Skills in analyzing and evaluating complex information technology applications, policies, and issues.
• Skills in developing creative and workable solutions to complex problems and issues.
• Skills in requirements elicitation and analysis.
• Skills in presenting business requirements in graphical forms.
• Ability to maintain the security or integrity of critical infrastructure within Texas.
• Ability to meet agency in-office requirements.
• Ability to analyze, evaluate, and integrate business rules into system requirements.
• Ability to communicate effectively.
• Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
• Ability to make mature, objective decisions and identify areas of potential problems.
• Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
• Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
• Ability to perform assigned duties and improve work habits and/or output.
• Ability to complete assigned work, on time, neatly and with infrequent errors.
• Ability to interpret policies, procedures, and regulations.
• Ability to provide prompt, courteous and accurate assistance and clear and concise communication to all stakeholders both verbally and in writing.
• Ability to work and cooperate with others in a team environment.
• Ability to manage multiple tasks.
• Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
• Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license that complies with state and agency requirements.
• Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
• Ability to train others.

REMARKS

• A copy of required academic transcripts and/or licensures must be submitted at the time of hire. Failure to provide required documentation will result in no further consideration for employment.
• Important Notice: Otherwise qualified candidates who are ultimately considered for potential employment with the Texas Water Development Board may be the subject of a request for any criminal history record information maintained by the Texas Department of Public Safety (DPS). Evidence of a criminal conviction or other relevant information obtained from the DPS shall not automatically disqualify an individual from employment with the Texas Water Development Board.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS

• Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

REFERENCE CHECKS

• Reference checks will be conducted on top candidate for the position and may include outreach to current and/or former supervisors. Reference checks for top candidates currently employed by the TWDB will include outreach to current supervisors.

CONSENT OF CRIMINAL HISTORY CHECKS

• All interviewed candidates must complete the HR-101 - Consent to Obtain Criminal History Record Information and the GA-48 Consent form to obtain continuous criminal history and review forms once extended an offer to interview. The consent forms will be sent by Human Resources (HR) and retained with HR. Only candidates extended a conditional offer will have their criminal history checked in the Texas Department of Public Safety (DPS) system. Candidates who refuse to complete both consent forms will no longer be considered for the vacancy with the Texas Water Development Board. If adverse findings are found, candidates will be afforded 10 business days to provide a response prior to a final determination on hiring eligibility.

JOB LOCATION

• Candidate must be able to report to and work from the noted work location and comply with the agency’s Return to Office (RTO) requirements.

EQUAL OPPORTUNITY

• The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.

SELECTIVE SERVICE

• Males born on or after January 1, 1960, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement.

FINAL EMPLOYMENT OFFERS

• All offers of employment are contingent upon the candidate having legal authorization to work in the United States. Failure to present such authorization within the time specified by the U.S. Department of Labor will result in the offer being rescinded.

FOREIGN CREDENTIALS

• An evaluation of your coursework must be uploaded if you have obtained a degree(s) from a school outside of the United States; otherwise, you will not receive credit for degree progress and completion.

SPONSORSHIP

• Candidates must be eligible to work in the United States without requiring sponsorship.

STATE OF TEXAS APPLICATION

• Resumes will not be accepted in place of a completed State of Texas application unless indicated.

E-VERIFY

• TWDB participates in E-Verify!  Information from each new employee’s Form I-9 will be provided to the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) to confirm work authorization.

EMPLOYMENT AT-WILL

• Employment with the Texas Water Development Board (TWDB) is on an at- will basis.

AMERICANS WITH DISABILITIES ACT

• The TWDB is in compliance with the Americans with Disabilities Act and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits of employment, please contact the Human Resources Division for assistance at (512) 475-2142. Deaf and hard of hearing applicants may contact our office via Relay Texas at 1-800-735-2989 (TTY/TDD).

HEADQUARTER LOCATION AND CONTACT INFORMATION

Texas Water Development Board
Stephen F. Austin Building
1700 North Congress Avenue
Austin, Texas 78701
[email protected]
Phone: (512) 475-2142