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Job Description
Multi-Site Community Manager
Elan - Solana Pointe, Sandpiper Del Mar and Sandpiper Del Mar
Solana Beach, CA
Who we are:
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience.
About this role:
The Multi-Site Community Manager is responsible for the overall operational, financial, and resident-service performance of multiple assigned communities. This role provides leadership and direction to on-site teams, ensures compliance with all applicable California laws and regulations, and drives operational excellence across all locations. The position requires a valid California Department of Real Estate (DRE) license and demonstrated experience managing multiple properties.
This role ensures that all assigned communities operate in accordance with Company policies, Fair Housing laws, ADA, Fair Credit Reporting Act, California landlord-tenant laws, and other applicable regulations governing multi-family housing operations.
- A valid California Real Estate License is required for this multi-site position. Candidates who do not currently hold an active license must obtain one within six months of their official start date.
- A valid driver’s license in good standing is required for this position, as regular travel between multiple sites is part of the role.
Hourly Pay Range:
$29.00 - $31.00 DOE
- This position includes an on-site housing unit as part of the compensation package.
What you’ll do - Includes but are not limited to:
Leadership
- Lead, coach, hire, train, and evaluate Community Managers and on-site teams across multiple properties.
- Foster accountability, consistency, and strong communication across all assigned communities.
- Provide ongoing guidance, support, and performance feedback to ensure operational standards are met.
- Address and resolve employee relations and operational issues in collaboration with HR and Regional Leadership.
Operational & Administrative Management
- Oversee day-to-day operations for multiple communities to ensure consistency in service, appearance, and compliance.
- Conduct regular site visits and inspections of common areas, units, and grounds to ensure cleanliness, safety, and policy adherence.
- Ensure proper execution of move-in/move-out processes, inspections, and documentation at all sites.
- Ensure timely and accurate payroll submission and administrative reporting for all assigned properties.
Financial Management
- Oversee rent collection, delinquency management, and compliance with California landlord-tenant laws across all communities.
- Review financial reports, monitor budgets, control expenses, and recommend operational improvements.
- Ensure compliance with company accounting procedures, including daily deposits and audit readiness.
Marketing & Leasing Oversight
- Monitor leasing performance across multiple sites and support leasing teams with strategies to meet occupancy goals.
- Ensure all advertising, pricing, and leasing activities comply with Fair Housing regulations.
- Analyze market trends and recommend adjustments to pricing and marketing strategies.
- Support resident retention initiatives, renewals, and community engagement efforts.
Resident and Community Relations
- Ensure resident concerns and service requests are handled promptly, professionally, and consistently across all properties.
- Escalate and resolve complex resident issues while maintaining compliance and professionalism.
- Promote positive resident relations and high satisfaction standards at each community.
Compliance & Licensing
- Ensure full compliance with California Fair Housing laws, ADA requirements, safety standards, and company policies.
- Maintain an active California Department of Real Estate (DRE) license as required by law.
- Ensure all assigned communities adhere to state and local regulatory requirements.
- Partner with Regional Leadership to implement policy updates and operational changes.
What you’ll need:
- Minimum of 3–5 years of property management experience, including multi-site management.
- Strong working knowledge of California landlord-tenant laws and Fair Housing regulations.
- Proficiency in Microsoft Office (Word, Excel) and property management software.
- Proven leadership, organizational, and problem-solving skills.
- Incumbent must have reliable transportation available and have a valid driver’s license and automobile insurance, as travel to may be required.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
What’s in it for you:
We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:
- Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
- Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
- Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
- Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
- Work Model – Strong support for a work-life balance while keeping you connected and engaged.
- Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.
Sunrise Management is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.