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Job Description
- Collaborate with stakeholders to define program goals, prioritize deliverables, and build trusted relationships that enable effective decision making
- Define project scope and independently author program charters, creating detailed project plans that outline phases, resources, risks, and dependencies
- Develop and maintain operational dashboards, monitoring key program metrics to identify deviations and implement corrective actions for continuous improvement
- Design and execute targeted communication plans for various stakeholders, representing the program team and providing transparency into program pivots and progress
- Develop and manage comprehensive change management rollout plans, analyzing impact, monitoring progress, and resolving misalignments with key partners. Manage program escalations and independently triage technical issues, assessing their impact and resolving requests related to tooling and operational processes