Commercial Business Analyst

JOB TITLE: Commercial Business Analyst

DEPARTMENT: Data & Decision Science

REPORTING TO: Senior Manager: Commercial & Industrial DDS 

LOCATION: Bedfordview

PURPOSE OF POSITION

• The Commercial Analyst within Data & Decision Science (DDS) will support the business through commercial analysis, reporting, customer insight generation and performance tracking across DDS and Commercial & Industrial (C&I) portfolios.

• The role will focus on analysing operational and commercial data to support revenue growth, customer value delivery, contract performance monitoring and opportunity identification across existing and new customer engagements.

• The individual will support DDS product managers, customer-facing teams and leadership through preparation of insights, commercial reporting and analytical outputs that enable informed decision-making.

• The Commercial Analyst will also assist in translating technical data outputs into commercially meaningful insights for internal stakeholders and customers.

• The individual will contribute toward DDS’ strategic intent of monetising data and supporting Gilbarco Veeder Roots growth through data-driven commercial decision making.

KEY RESPONSIBILITIES

Commercial Reporting & Analysis

• Prepare recurring commercial performance reports across DDS customer portfolios

• Analyse revenue performance, recurring revenue streams and project profitability

• Monitor contract performance and identify commercial risks or opportunities

• Assist with customer business case preparation and ROI analysis

• Support proposal development through data-driven insight preparation

Customer Insights & Value Delivery

• Translate technical and operational data into commercial insights

• Support DDS teams in preparing customer presentations and insight reporting

• Assist in identifying trends, anomalies or opportunities within customer operational data

• Support customer review meetings through preparation of analytical packs

Data & Reporting Support

• Develop and maintain reporting dashboards using Power BI or Excel

• Support automation of recurring reports where applicable

• Assist with data validation and quality assurance processes

• Compile monthly and quarterly DDS reporting packs

Business Support

• Support DDS leadership with strategic reporting requirements

• Assist Product Managers with opportunity tracking and pipeline reporting

• Maintain customer and opportunity tracking registers

• Support cross-functional collaboration between DDS, Projects and Commercial teams

Governance & Continuous Improvement

• Ensure reporting accuracy and adherence to DDS governance standards.

• Maintain documentation of reports and commercial analysis outputs.

• Identify opportunities to improve reporting efficiency and processes.

POSITION RELATIONSHIPS

Internal 

• DDS Management Team

• Product Managers

• Commercial & Industrial Teams

• Finance Department

• Projects and Operations Teams 

External

• Customer stakeholders where required

• Channel partners where applicable

MEASURES OF PERFORMANCE (INDICATORS)

Quality

• 98% Quality Target met for all outputs

• Accuracy of commercial reporting maintained

Commercial Performance

• Contribution toward DDS revenue visibility and opportunity tracking

• Timely preparation of business cases and analytical support

Best Team Wins

• Active participation in DDS initiatives.

• Positive collaboration across functional teams

HSSE

• HSSE NM/PI targets met

PERSONAL QUALIFICATIONS & EXPERIENCE 
Education/achievements

• Minimum Qualifications Grade 12 (Matric) — Essential
• Diploma or Certificate in Business Administration, Office Administration, Data Management, or similar — Advantageous but not essential

Experience/Knowledge  

• 0–2 years administrative, data capturing, or junior analyst experience
• Experience working with Excel or reporting templates preferred
• Exposure to operational or customer support environments advantageous

Specific Skills

• Basic Microsoft Excel skills (data entry, sorting, filtering)

• Good attention to detail

   

• Ability to follow processes and instructions
• Basic understanding of data confidentiality
• Strong organisational skills

ROLE SPECIFIC COMPETENCIES & BEHAVIOURS

• Customer Obsessed
• Strategic Thinking
• Innovative for Impact
• Deliver Results
• Team Collaboration
• Adaptability
• Accountability for Outputs
   

WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!