Job Description
The City of Boise is hiring a Permit Technician!
Be part of the first step in shaping the future of the City of Boise. As a Permit Technician, you will help homeowners, business owners, contractors, architects, engineers, and developers turn ideas into projects that shape the community’s neighborhoods, businesses, and public spaces. Serving as a key first point of contact in the development process, you will provide exceptional customer service while guiding applicants through permitting requirements, reviewing applications for completeness, coordinating plan review processes, and supporting safe and efficient development throughout the city. This role combines public service, technical review, problem-solving, and collaboration in a fast-paced environment where your work has a visible impact on the community every day.
Why You’ll Love This Job- Play an important role in the projects that shape Boise’s growth and development.
- Work with a wide variety of customers and development professionals every day.
- Combine customer service and technical skills in a dynamic, team-oriented environment.
- Gain valuable experience in permitting, construction processes, and building codes.
- Enjoy meaningful public service work where you help move projects from idea to reality.
To ensure internal equity and alignment with the approved budget for this position, offers are made within the posted hiring range. Although the hiring range is fixed, employees receive an exceptional benefits and total rewards package that enhances the overall value of employment with the City of Boise.
Why the City of Boise?
The benefits are real and among the best in the Treasure Valley:
- Zero-cost premium medical coverage for you and your family
- PERSI retirement plus employer-matched 401(k)/457b
- 10 hours vacation/month (grows with tenure), 12 paid holidays, and 8 hours sick leave/month
- 10 weeks paid parental leave
- $500 annual wellbeing incentive
- Tuition reimbursement and free local bus pass
- Basic life and long-term disability insurance at no cost
Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours’ notice will be provided prior to closing.
Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.Assists customers in a high volume, fast paced business environment in person, on the phone, through written correspondence and by electronic means. Provides explanations of necessary plan submittal requirements, code requirements and departmental procedures to department customers, including homeowners, architects, engineers, developers and contractors.
Conducts a technical review of plans to ensure completeness and minimum standards are met for inclusion in the city plan review process. Provides a preliminary review and accepts plans and applications for various types of building projects. Prepares a review of approved permits by stamping all included plans and documents. Inputs applications into the permitting software. Manages permit workflow. Informs applicants of the review and issuance processes. Receives inspection requests and coordinates inspections for subcontractors and builders.
Creates and issues building, grading, electrical, plumbing, mechanical, erosion and sediment control and Ada County Highway District permits. Collects and tracks bonds posted for demolition and deconstruction. Issues permits and temporary and permanent occupancy certificates.
Performs and reviews technical calculations of fees due. Prepares and collects fees and facilitates payments. Maintains individual cash drawers and accounts for all transactions posted daily.
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.Required Knowledge, Experience, And Training
High school diploma or equivalent.
Knowledge of:
- Building plans and code specifications
- Submittal requirements for building permits
- General business office equipment and procedures
- General mechanical, electrical and plumbing procedures
- Computer usage including related software
- Record keeping and filing practices
- Basic math and geometry
- General customer service techniques.
- Read and interpret building plans, site plans, property descriptions and code specifications
- Process 40 words per minute
- Work with frequent interruptions, while under time constraints
- Show good attention to detail
- Work independently and in a team environment
- Provide excellent customer service
- Communicate effectively in the English language at a level necessary for efficient job performance
- Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
College coursework in construction technology and blueprint reading.
Two years of office experience and familiarity with construction processes.
Knowledge of:
- International Code Council (ICC) codes related to residential and commercial construction
- Content management and related software.
Licensing And Other Requirements
International Code Council (ICC) certification.
Permit Technician Certification certifications within 6 - 8 months of the incumbent’s date of hire.
Valid state-issued driver's license.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Driving Record Check
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 20 pounds. Also, the employee is frequently pushing/pulling up to 10 pounds and rarely pushing/pulling up to 50 pounds. The noise level is frequently moderate. Work includes sensory ability to talk and hear. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.