Vice President - Sales and Revenue Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President - Sales and Revenue Operations

Overview of Mastercard Services

Services Business Unit within Mastercard is focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; cyber & intelligence; data insights; marketing services; loyalty & analytics platforms; and more. Discover more at www.mastercardservices.com/en.

About the Role
We are seeking a dynamic and strategic leader to join our Revenue Operations organization as Vice President. This role will lead the Business Development support function and provide oversight for Revenue Operations for LAC and NAM business.

The ideal candidate will combine strategic thinking, operational expertise, and execution rigor to translate business priorities into actionable programs that enhance productivity, customer experience, and revenue realization. Key responsibilities will include:

White-glove BD support for high value deals and Strategic accounts
- Ensure high-quality deal execution, operational rigor, and seamless sales lifecycle support from Deal Desk

Strategic Regional Partner for LAC and NAM
- Understand market needs, priorities and pain-points
- Maintain key stakeholder relationships with BD, A&CS and regional functional leads
- Manage escalations and incidents

Collaboration with global Revenue Operations Process leads
- Partner closely with global process owners ensuring effective execution while incorporating regional nuances
- Governance and oversight for local process operations teams

Talent management for Bogota Revenue Operations hub
- Support in hiring and grooming of local talent pool
- Invest in building the right team culture and collaboration

All about you
15+ years of experience in Business Development, Transformation, Consulting, or Revenue/Sales Operations
Strong understanding of end-to-end revenue lifecycle (sales, contracting, order management, billing, revenue assurance)
Demonstrated ability to influence senior stakeholders and drive cross-functional alignment
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication and executive presentation skills
Experience in B2B Services / SaaS environments
Familiarity with tools such as Salesforce, O2C, Business Process Management, Workflow automation
Experience in working in large matrixed organizations with global presence
Mandatory: Spanish Proficiency
Education Needed: Undergraduate degree required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.