Job Description
The Office of Budget and Finance (OBF) is seeking a Senior Business Analyst to lead functional ownership of PeopleSoft HCM 9.2 Benefits, including benefits administration, base benefits, and employee self-service enrollment. This position plays a critical role in annual open enrollment, life-event processing, vendor/carrier integrations, compliance alignment, and continuous improvement of the county’s benefits ecosystem. The Senior Business Analyst will partner with the benefits, payroll, Enterprise Resource Planning (ERP), IT team, and vendors to deliver accurate, compliant, and customer-focused benefits services.
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Location and hours:
This position is hybrid and will be performed both on-site at 625 4th Ave South, Minneapolis, MN 55415, and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. – 4:30 p.m., with occasional weekends and after hours for technical upgrades/releases. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.
About the position type:
This is a full-time, benefit earning position.
This position is internally classified as an Information Technology (IT) Business Analyst III.
Click here to view the job classification specification.
In this position, you will:
- Serve as a functional subject-matter expert for PeopleSoft Benefits.
- Facilitate requirements workshops with benefits, payroll, Enterprise Resource Planning (ERP), IT team, and vendors.
- Convert business needs into functional specs, user stories, and test cases.
- Lead unit, system, integration, regression, and User acceptance testing cycles.
- Monitor and reconcile carrier files and ensure high data quality across systems.
- Resolve complex eligibility/enrollment issues and create knowledge articles.
- Maintain compliance with county data privacy and system access requirements.
- Provide training and support to stakeholders; contribute to change-management communications.
Need to have:
- One of the following:
- Five years or more of technology experience.
- Completion of an approved IT Hennepin County internship and two years or more of information technology experience.
- Completion of five or more college/vocational courses and two years or more of information technology experience.
- Two-year college/vocational technical degree in a technology field or an approved IT certificate and two years or more of information technology experience.
- Bachelor's degree in a technology field and two years or more of information technology experience.
- Master's degree or higher in information technology.
Nice to have:
- Experience:
- Working with PeopleSoft HCM 9.2 (or an equivalent ERP system) benefits administration configuration, including eligibility, programs/plan types, rates, event rules, and event processing.
- Writing requirements, facilitating User Acceptance Testing (UAT), and leading complex functional analysis.
- Working with government/public-sector regulatory benefit administration like Affordable Care Act (ACA), COBRA, and others.
- Coordinating or leading open enrollment cycles.
- With implementation of vendor delivered updates, testing coordination, and regression planning.
- Proficiency in basic query and reporting tools.
- Advanced analytical and problem solving skills.
- Effective interpersonal and customer service skills.
- Effective written and verbal communication skills.
- Ability to:
- Effectively partner with HR, Payroll, ERP, IT, vendors, and business leadership.
- Communicate complex system concepts to non-technical audiences.
- Manage peak-period workloads especially during open enrollment.
- Prioritize and plan work effectively.
- Solve complex problems that may be business process driven or technology driven.
- Communicate functional business requirements to technical developers.
The Office of Budget & Finance works hard to ensure sound credit conditions, working capital, and overall financial health within Hennepin County by supporting strategic objectives through leveraging technology, effective management of financial and human resource systems and services, as well as Hennepin County's commitment to equal opportunity, affirmative action, diversity, and inclusion.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.
Our employees receive a combination of competitive benefits and positive workplace culture. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).
Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.
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This posting may be used to fill current and future vacancies.
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Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a criminal background check.
If you have any questions, please contact:
Toufue Vue
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