GENERAL PURPOSE SUMMARY Supports the mortgage loan origination and processing functions to gain thorough understanding of investor loan programs, applicable guidelines and regulations; acquires training to become proficient in loan origination and processing activities and assists senior mortgage loan originators with marketing efforts and building relationships with clients and centers of influence (COIs) by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Communicates with prospective borrowers and mortgage loan originators to gather information in support of mortgage loan applications; analyzes complex financial documentation to verify and calculate income following established guidelines and parameters. Inputs loan information into loan origination software, orders and reviews credit reports and Desktop Underwriter (DU) findings; identifies areas of concern, irregularities, or variances from program guidelines. Orders and tracks preliminary title reports, appraisals, proof of hazard insurance and other pertinent documentation; reviews the documentation to identify deficiencies and/or inconsistencies of information and resolves the issues by consulting with mortgage loan originators and/or supervisor. Engages in mortgage sales program by assisting mortgage loan originators with creating prospect lists and marketing strategies; tracks lead referrals and maintains past client database; attends and contributes to onsite and offsite sales presentations. Prepares initial loan disclosures in accordance with regulatory requirements and prepares complete loan file for processing. Assists mortgage loan originators and processors with gathering documentation and other information for the satisfaction of loan approval conditions; acts as a primary contact for borrowers, COIs (real estate agents, builders, financial professionals), and affiliates (title/escrow representatives, insurance agents) in both customer service and loan origination matters; assists with marketing efforts for events and campaigns. Acquires subject matter expertise with respect to investor underwriting and compliance guidelines. Performs other work-related duties as assigned by supervisor. COMPLIANCE EXPECTATIONS Stay up to date on relevant laws and regulations and complete all compliance training on time. Knowledgeable of and comply with bank policies, procedures, laws, and regulations that apply to you and your job. Maintain customer confidence and protect the bank’s operations by identifying and protecting confidential information.