Account Specialist

Account Specialist YMCA of Concord – 15 N State St, Concord New Hampshire Join our award-winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA’s Database Management team, this position is responsible for supporting the membership, childcare and day camp programs. Primary Responsibilities: · Process childcare and day camp registrations and changes · Manage childcare and day camp waitlists · Audit accounts for system accuracy · Data entry and filing · Process and schedule payments · Update payment methods · Run reports from system database · Communicate with customers to assist with registration and billing inquiries Qualifications: · High school diploma or general equivalency diploma · Strong customer service skills · Possess strong computer skills This is a full-time, hourly position with an extensive benefit package that includes: · On-the-job training to ensure position mastery, and opportunities for advancement · Generous paid time off starting at 27 days per year and accruing with tenure · Medical, Dental and Vision Insurance · Free Family YMCA Membership · After qualifying, 8% employer contribution to retirement fund · 50% discount on Childcare, Summer Day Camp, and Resident Camp services · Discounts on Programs for yourself & family members · 25% discounts on Birthday Parties, Pool and Gym Rentals · Tuition discounts to UNH Manchester, SNHU and online schools Hourly pay range: $15 - $17 per hour based on experience.