Employee Experience Manager - Policy & Compliance

What We Need   Corpay is seeking an Employee Experience Manager – Policy & Compliance to join our Human Resources organization supporting North America. This role is responsible for leading the development, governance, maintenance, and continuous improvement of HR policies, procedures, workflows, SOPs, and documentation standards across the organization.   This is not a traditional Employee Relations focused role. While partnership on employee relations matters may occur as needed, the primary focus of this position is policy governance, compliance, process design, documentation consistency, audit readiness, and operational standardization.   The ideal candidate will bring strong experience in:   Employee handbook ownership and maintenance HR policy creation and governance SOP and workflow documentation Compliance and regulatory monitoring HR operational process improvement Audit readiness and documentation standards Translating legal and regulatory updates into practical HR guidance   This role will partner closely with HR, Legal, Compliance, and business leaders to ensure HR practices remain compliant, scalable, consistent, and operationally effective across the organization. The position reports directly to the VP, HR Employee Experience – North America.   Key Responsibilities   Policy & Compliance Management Owning and maintaining the company employee handbook and HR policy library Draftwing, reviewing, revising, and implementing HR policies, SOPs, and operational standards across the organization Ensuring policies align with federal, state, and local employment laws Monitoring regulatory and legislative updates impacting HR practices Partnering with Legal and HR leadership to evaluate policy risks and required updates Translating complex legal or compliance guidance into practical HR direction for leaders and HR teams   Documentation & Governance Establishing and maintaining documentation standards across HR Creating and managing SOPs, workflows, templates, process maps, and operational guides Ensuring consistency across employee-facing and internal HR documentation Maintaining audit-ready documentation practices and governance standards Leading version control and change management processes for HR documentation   Process Improvement & Operational Excellence Identifying gaps, inefficiencies, inconsistencies, and compliance risks across HR processes Designing scalable workflows and standardized operational practices Driving continuous improvement initiatives across HR programs and procedures Supporting audit preparation, documentation reviews, and compliance initiatives Partnering with HR teams to improve process adoption and operational consistency   Partnership & Consultation Educating HR teams and leaders on policy updates, compliance expectations, and process changes Providing guidance on documentation standards and policy interpretation Partnering cross-functionally with HR, Legal, Compliance, and business leaders Supporting investigations and case resolution from a policy and compliance perspective as needed Building strong working relationships across HR and the business   Qualifications & Skills 5+ years of progressive experience focused on: HR policy management Compliance Process documentation SOP development HR operational governance Strong experience owning and maintaining employee handbooks and HR policies Experience creating SOPs, workflows, templates, and process documentation Strong knowledge of federal, state, and local employment laws Experience supporting audit readiness and compliance reviews Ability to interpret legal and regulatory guidance into practical business application Strong organizational skills with high attention to detail and documentation accuracy Ability to identify operational risks and recommend scalable solutions Excellent written communication and cross-functional partnership skills Comfortable working in a fast-paced, evolving environment   Preferred Qualifications Experience supporting multi-state or large global organizations Experience partnering closely with Legal and Compliance teams Experience in HR Compliance, Employment Law, Corporate Compliance, Legal Operations, Audit, or related governance functions is highly valued Experience with HR systems, workflow optimization, or documentation governance tools preferred   Important Note About This Role This role is ideal for candidates with strengths in: Policy governance Operational compliance Process standardization Documentation management   While Employee Relations experience may be beneficial, this position is not primarily focused on day-to-day ER case management or HR Generalist responsibilities.   Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes   Equal Opportunity/Affirmative Action EmployerCorpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all qualified applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.       #LI-DR1