Job Description
TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
Position Overview
TrendAI™ is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organisations solve complex challenges. As a trusted technical advisor, you will influence outcomes across the entire customer lifecycle by retaining, expanding, and acquiring business through expert guidance, compelling demos, and strategic consultation. You will serve as the bridge between customer needs and platform capabilities, powering long-term value, adoption, and advocacy.
Role Responsibilities
- Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
- Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
- Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
- Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
- Represent the company as a thought leader at industry events, panels, webinars, and field engagements.
- Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
- Provide product feedback and innovation insights to Product Management based on customer needs, technical gaps, and emerging market trends.
Skills & Experience
- Minimum of 5 years hands-on experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales roles.
- Proven experience working with technical decision-makers and executives in enterprise environments.
- Strong understanding of public cloud technologies (AWS, Azure, GCP).
- Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization.
- Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments.
- Ability to rapidly learn modern technologies and thrive in a fast-evolving cybersecurity landscape.
- Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives.
- Proven experience and passion for public speaking, live demos, and customer education.
Desirable Experience / Certifications
- CISSP, CEH, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.
- • Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
- • AI technology experience, such as applying AI/ML to cybersecurity workflows, leveraging LLMs or agentic AI for automation, or working with AI-driven detection and analytics systems.
Please note: successful candidates will be required to undergo a background check and a national police check.
Employee Benefits
We take employee wellbeing seriously. At TrendAI, you will have access to Private Health Insurance, Mental Health Support through access to EAP, Gym reimbursements, Paid Parental Leave and more.
We embrace diversity, equity and inclusion. We believe that our people are our greatest asset and we understand the importance of bringing diverse perspectives, approaches and experiences to our team. We are committed to building and supporting an inclusive workforce that truly reflects our global business and encourages people from all backgrounds to apply.
We're proud to be recognised as a Great Place to Work®, a testament to our commitment to fostering a positive, inclusive, and empowering workplace culture.
The statements herein are intended to describe the general nature and level of work being performed by the employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by the classified employees. TrendAI reserves the right to change, modify or cancel any of the above statements or items in any manner and at any time. This position description is not intended to constitute the terms and conditions of any employment contract, and is for information purposes only.
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.