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Job Description
Remote Status: On-Site
Job Id:
154
# of Openings:
1
Customer & Stakeholder Support
Pay Range: $25 - $31 per hour
Job Summary:
The Training Specialist is responsible for delivering high-quality technical and safety training to internal employees and external customers related to industrial forklifts and overhead crane equipment. This role ensures compliance with applicable regulations, promotes safe operating practices, and supports customer success by delivering engaging, effective, and consistent training programs across various learning environments.
Duties and Responsibilities:
Training Delivery
The Training Specialist is responsible for delivering high-quality technical and safety training to internal employees and external customers related to industrial forklifts and overhead crane equipment. This role ensures compliance with applicable regulations, promotes safe operating practices, and supports customer success by delivering engaging, effective, and consistent training programs across various learning environments.
Duties and Responsibilities:
Training Delivery
- Conduct instructor-led training sessions for industrial forklifts, overhead cranes, and related material handling equipment for both internal employees and external customers.
- Deliver training in classroom, hands-on, and on-the-job settings at company facilities or customer sites.
- Adapt training methods to meet differing skill levels, learning styles, and experience backgrounds.
Curriculum & Program Development
- Develop, update, and maintain training materials including presentations, manuals, assessments, and hands-on exercises.
- Ensure training content aligns with OSHA, ANSI, and other applicable regulatory and industry standards.
- Collaborate with subject matter experts to keep training materials accurate and current.
Compliance & Documentation
- Evaluate trainee performance through written tests, skills demonstrations, and practical evaluations.
- Maintain accurate training records, certifications, attendance logs, and compliance documentation.
- Support company audits, safety initiatives, and customer compliance requirements as needed.
Customer & Stakeholder Support
- Serve as a technical training resource for internal teams (operations, sales, service, and safety).
- Represent the company professionally while training external customers and stakeholders.
- Address trainee questions related to equipment operation, safety guidelines, and best practices.
Continuous Improvement
- Gather feedback from trainees and stakeholders to improve course content and delivery.
- Stay current on equipment advancements, industry trends, and regulatory changes affecting material handling and lifting equipment.
- Recommend enhancements to training programs, tools, and delivery methods.
- Report any unsafe conditions, near misses, or potential hazards immediately to supervision.
- Performs other duties as assigned by the immediate Supervisor and/or Manager, which may be outside the scope of responsibilities noted above.
Minimum Qualifications:
- High school diploma or GED required; associate degree or technical certification preferred.
- Minimum 3–5 years of hands-on experience operating or supporting industrial forklifts and/or overhead cranes.
- Demonstrated knowledge of material handling safety principles and regulatory requirements (OSHA preferred).
- Strong presentation, facilitation, and communication skills.
- Ability to deliver training to both technical and non-technical audiences.
- Valid driver’s license and ability to travel to customer sites as needed.
- Certified forklift trainer and/or crane operator/trainer certification.
- Prior experience training adult learners in industrial or manufacturing environments.
- Familiarity with LMS platforms or training record management systems.
- Strong communication and customer service abilities.
- Detail-oriented with strong organizational skills.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Pay Range: $25 - $31 per hour
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