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Job Description
- Drive improvements in the whole lifecycle of services and workflows through inception and design, through to deployment, operation and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services and customer-centric service level objectives (SLOs) once they are live by measuring and monitoring SLO performance, latency and overall system health.
- Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.
- Practice sustainable incident response and blameless postmortems.