Job Description
Located in the heart of Harrogate town centre, this is more than just a store—it’s a busy, high-footfall destination serving shoppers, commuters and tourists every day. With a unique blend of retail, pharmacy and premium beauty, plus a wide range of NHS and private healthcare services—from Pharmacy First and travel vaccinations to advanced health checks—this is your chance to step into a truly dynamic leadership role.
Guided by our purpose, “With you. For life.”, you’ll play a key role in supporting customers through the moments that matter—whether that’s accessing expert healthcare, exploring leading beauty brands, or finding everyday essentials.
As Assistant Manager, you’ll be the second in command in a large, fast-paced destination store where retail and healthcare come together at scale. Working across both areas, you’ll lead from the front—connecting with customers, understanding their needs, and inspiring your team to deliver exceptional service every day. You’ll support the Store Manager to drive commercial performance while ensuring the store runs safely, efficiently and compliantly.
What you’ll be doing
- Lead and inspire a large, multi-skilled team to deliver outstanding customer and patient care
- Drive business growth and commercial performance through strong leadership on the shop floor
- Coach and develop your team through regular feedback, support and performance conversations
- Deliver a safe, efficient retail and pharmacy operation, ensuring stock availability, cost control and minimal loss
- Conduct audits, reviews and risk assessments to protect patient and public safety
- Use data, trends and insight to respond quickly to customer needs in a high-energy environment
What you’ll need to have (our must-haves)
- Experience leading a team in a customer-facing environment
- A strong understanding of how to motivate performance through coaching and inspiration
- A collaborative approach and the ability to thrive in a fast-paced, team-driven store
It would be great if you also have
- Experience within community pharmacy or healthcare
- Confidence in using and adapting to new systems and technology
Where your brilliance can take you
At Boots, your career can be as ambitious as you are. As Assistant Manager in a large store, you’ll be perfectly placed to build your leadership capability and take the next step. Whether that’s becoming Store Manager of your own store, or moving to one of our Flagships, there’s plenty of room to grow at Boots.
We have field-based roles that influence operations, resourcing, clinical governance and colleague development across multiple stores, as well as opportunities beyond stores. If you’re looking to move into our Nottingham Support Office, we have a variety of positions across areas such as Commercial, HR, Marketing, Buying, Strategy, Finance and Supply Chain.
Whatever path you choose, we’ll give you the tools, training, and support to be brilliant with Boots and build a rewarding and flexible career.
Rewards designed for you
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
We hope to hear from you soon.
Be brilliant with Boots.