Payments Partnership Manager | Payments Partnership BU | Payments SBU | June 2026

Our Payments SBU sits at the heart of one of the most dynamic and fast-evolving industries globally. We are driving the transformation towards a cash lite, digitally enabled economy by building customer centric payments solutions leveraging technology, strategic partnerships and digital journeys. We are looking for talented and driven individuals who are passionate about shaping the future of payments. If you thrive in a fast-paced, innovation-led environment and are excited by the opportunity to build partnerships, scale digital solutions and influence the evolution of payments across markets, we invite you to join us. Your responsibility as Payments Partnership Manager will be to define and steer the strategic direction of payments partnerships and ecosystem engagement in order to accelerate digital payments adoption, expand consumer and e‑commerce payment capabilities across markets, and deliver sustainable commercial value within the approved risk and regulatory framework. Job Vacancy: Payments Partnership Manager In this role you will: • Define and drive the payments partnership strategy by identifying, prioritising and structuring ecosystem alliances in order to accelerate innovation, scale market reach and support the Group’s digital payments ambitions; • Lead the identification, assessment and negotiation of partnerships with fintechs, payment schemes, PSPs and wallet providers to secure commercially viable, scalable and strategically aligned collaborations; • Govern partnership frameworks, contractual models and performance management mechanisms to ensure partnerships deliver agreed outcomes, remain compliant and create long‑term value; • Provide strategic direction to Overseas Banking Subsidiaries on consumer payments growth initiatives in order to scale acceptance and usage of cards, wallets, QR and alternative payment methods consistently across markets; • Guide the development and execution of market‑specific payments strategies by advising on pricing, product design and partnership structures to maximise adoption and profitability; • Drive the expansion and optimisation of the e‑commerce acquiring portfolio by shaping merchant acquisition strategies and enhancing digital acceptance capabilities to increase volumes and revenues; • Oversee the performance of the e‑commerce portfolio by monitoring key indicators such as approval rates, fraud, chargebacks and customer experience to ensure portfolio health and sustainability; • Ensure all partnership and merchant activities comply with regulatory, AML/CFT, data protection and payments scheme requirements by embedding robust risk governance and oversight mechanisms; • Lead due diligence, outsourcing governance and contractual risk assessments to mitigate operational, financial and reputational risks associated with third‑party partnerships; • Influence and align senior stakeholders across payments, technology, risk, operations and finance to secure resources, resolve dependencies and enable effective delivery of partnership initiatives; • Represent the Payments SBU in industry forums, ecosystem working groups and partner engagements to strengthen market positioning and shape external payments developments. To succeed, you will be required to demonstrate the following competencies: • Makes good and timely decisions that keep the organization moving forward; • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; • Rebounds from setbacks and adversity when facing difficult situations; • Consistently achieves results, even under tough circumstances; • Effectively builds formal and informal relationship networks inside and outside the organization; • Uses compelling arguments to gain the support and commitment of others.

We are looking for candidates who have a minimum of: • A Bachelor’s degree in Business, Finance, Economics, Digital Innovation, Information Systems or a related discipline; • 10 years of experience in payments, digital financial services, partnerships, fintech, acquiring or related financial services domains.

And • A postgraduate qualification or professional certification in payments, digital finance, strategy or fintech would be an advantage. A combination of both qualification & experience will be considered. Should this opportunity match your career aspirations, skills and competencies, click on ‘Apply’ to complete your online application. Please ensure all required information is accurately entered in relevant sections. Any incomplete application will not be considered. Kindly attach a complete CV when applying. As part of the recruitment process, candidates will be required to provide a valid Certificate of Character of less than 3 months and two professional references. The deadline for submission of application is 15 June 2026. Management reserves the right not to appoint anyone following this advert.

#LI-Onsite