Assistant to the General Manager

Oh what a feeling!

At Toyota we celebrate individual differences, and we strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. Afterall, our people are our greatest assets. We do this through employee community engagement, mentorship, development and recognition programs.

Together, we are Toyota.

Toyota Motor Corporation Australia is well-recognised for offering:

• Fully maintained motor vehicle including insurance excluding fuel

• Annual contribution to your private health insurance worth over $1,900

• Significant family vehicle lease and purchase discounts

• Flexible hours and workspaces, with a hybrid of working from home and in the office

• Wellness facilities – free onsite gym, end of trip facilities

• Free car parking and discounted onsite cafe

• Genuine career development: promotions, rotations and paid professional membership

• Paid volunteer days to support your community and matched workplace giving program

• 26 weeks paid primary carers leave, 8 weeks paid parental leave for secondary carers and Superannuation paid on unpaid Parental Leave

• Access to Toyota’s RewardsHub – explore, manage and customise your benefits to suit your lifestyle

What you’ll contribute to

A fantastic opportunity has arisen for a skilled and dynamic Assistant to support the General Manager, Quality & Service, in a maximum term position until 15th September 2027.

The Quality and Service Division handles the planning, coordination, and implementation of customer-focused activities. This includes customer support, establishing service operations, training, field product performance and support, warranty management, quality planning, and engineering. The goal is to enhance customer satisfaction, foster long-term relationships, expand the market, support profitability goals, and strengthen the Toyota brand through optimized experiences, services, and products.

You will oversee the General Manager’s office, ensuring they receive optimal support across all aspects of their role. Your responsibilities will include providing divisional support, managing important projects, preparing essential documentation, and coordinating divisional activities on behalf of the General Manager. A natural multitasker with outstanding interpersonal skills and a broad skill set, you will excel in this role.

This maximum-term position is located at our Altona North office, primarily on-site with some flexibility.

How you’ll make an impact

• Oversee the GM’s schedule by coordinating appointments, arranging important executive meetings, conferences, and travel, to ensure their time is used efficiently and prioritized effectively.

• Manage the division's daily operations by overseeing and coordinating all incoming and outgoing correspondence and offering advice on behalf of the GM when appropriate.

• Manage and coordinate the divisional budget and generate reports to help management monitor and control significant expenses.

• Ensure the smooth operation of the Quality & Service division by interacting with internal and external stakeholders, addressing queries and issues, escalating matters as needed to minimize risk, and identifying and implementing process improvements.

• Create and implement systems, procedures, and controls to improve the accuracy, compliance, timeliness, and presentation of the GM’s work in both managerial and management reporting functions.

• Interact with internal and external stakeholders in a respectful and approachable manner.

Your attributes – If you’ve got one or more, we’d love to hear from you!

• Outstanding communication and stakeholder management abilities

• Highly developed business acumen and administrative skills, with a strong capacity for exercising sound judgment, prioritizing tasks, and multitasking with minimal supervision.

• Exceptional reporting skills (including financial), with meticulous attention to detail and proficiency in a paperless office environment.

• High learning agility, a flexible work approach, and the ability to take initiative.

If you don’t see yourself fully reflective in every job requirement listed above, we still encourage you to reach out and apply. Research has shown that some people don’t apply when they don’t feel 100% qualified.

We are committed to creating a more equitable, inclusive, and diverse company and strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation and life experiences to apply. We look forward to receiving your application.

Make your impossible, possible & apply today! Application close 30th June 2026

You’re welcome to find out more by visiting our careers page: www.toyota.com.au/careers.

We are happy to adjust the recruitment process for your accessibility requirements, so please let us know during the recruitment process if there are any reasonable adjustments you may need during the interview process and your preferred type of communication, and we will be in touch to discuss your requirements.

Toyota is an endorsed employer for all women; check out our benefits directly at WORK180.

We don’t require a cover letter or selection criteria to be addressed.

Come with us and help create the future.