Information Technology Supervisor - Data & Delivery
Job Description
The City of Thousand Oaks is seeking a versatile and forward-thinking Information Technology Supervisor to lead the Data & Delivery Services team. This position requires a unique blend of technical expertise, leadership capability, and business acumen to advance enterprise applications, analytics, data services, systems integration, business process improvement, and modernization initiatives across the organization. The successful candidate will work closely with departments, management, and executive leadership to understand operational challenges, identify opportunities for improvement, and deliver technology solutions that create measurable business value.
POSITION HIGHLIGHTS
- Leadership: Lead and develop a multidisciplinary team responsible for enterprise applications, analytics, data services, and modernization initiatives that support City operations.
- Business Partnership: Collaborate with departments and leadership to align technology investments with operational needs, improve business processes, and deliver customer-focused solutions.
- Innovation & Transformation: Advance enterprise applications, enterprise data services, automation, data management, and interoperability initiatives that improve organizational effectiveness and support the City's long-term digital transformation goals as outlined in the City's IT Strategic Plan.
As a newly established Information Technology Department, we are building a modern, service-oriented organization focused on innovation, operational excellence, and delivering value to the community. This is an opportunity for a leader who is equally comfortable discussing business strategy with department leadership as they are guiding technical teams. The successful candidate will help bridge the gap between technology and operations while shaping the future of Data & Delivery Services for the City.
PRIMARY RESPONSIBILITIES
- Lead and develop a multidisciplinary team supporting enterprise applications, business analysis, analytics, data services, and modernization initiatives
- Partner with departments to understand operational challenges, identify opportunities for improvement, and deliver technology solutions that create measurable business value
- Oversee and guide the development of business requirements, business process assessments, solution strategies, and implementation plans, while providing direct support on complex or high-impact initiatives
- Oversee enterprise applications, systems integration, interoperability, automation, and data services initiatives that support City operations and strategic priorities
- Lead and support the development of enterprise data services, information management practices, analytics capabilities, and organizational data accessibility
- Manage technology projects, vendor relationships, contracts, and service delivery to ensure successful outcomes and alignment with organizational objectives
- Promote collaboration, continuous improvement, innovation, and customer-focused service delivery across the organization
- Assist with budgeting, technology procurement, contract administration, and vendor management activities
IDEAL CANDIDATE
The ideal candidate should possess:
- Strong knowledge of enterprise applications, analytics platforms, business process improvement methodologies, workflow automation, and enterprise technology service delivery, with the ability to align technology solutions with organizational and operational objectives
- Experience leading enterprise modernization initiatives, operational improvement efforts, analytics programs, governance activities, and cross-functional technology projects that deliver measurable business value
- Knowledge of enterprise integrations, APIs, interoperability practices, automation technologies, and enterprise data management concepts that support information sharing, operational efficiency, and organizational decision-making
- Excellent problem-solving, planning, organizational, and project management skills, with the ability to balance competing priorities in a dynamic environment
- Strong customer service, communication, stakeholder engagement, and relationship-building abilities, with a demonstrated ability to work effectively across all levels of an organization
- Effective leadership, coaching, mentoring, and staff development skills, with a commitment to building high-performing and collaborative teams
- Commitment to innovation, collaboration, continuous improvement, and service excellence, while fostering a culture of accountability and customer-focused service delivery
- A valid Class C California driver's license is required
EDUCATION
A Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Information Systems, Computer Science, Data Analytics, Management Information Systems, Organizational Leadership, or a related field.
EXPERIENCE
Five (5) years of progressively responsible professional experience related to enterprise systems, business analysis, enterprise analytics, operational modernization, enterprise applications, project coordination, or related technology and operational functions, including one (1) year of lead or supervisory responsibility.
CORE COMPETENCIES
- Strategic Thinker
- Customer-Focused
- Accountable
- Problem Solver and Decision Maker
- Planner and Organizer
- Interpersonally Effective
- Business & Technology Leadership
FIRST REVIEW OF APPLICATIONS: Monday, June 29, 2026
Applications and supplemental questions will be reviewed on an ongoing basis, and candidates are encouraged to apply by June 29, 2026. Please note that the recruitment may close without notice at any time after the first review date.
SUPPLEMENTAL QUESTIONNAIRE: Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.
Information about the City can be found on our website at www.toaks.gov.
For additional information or questions, please contact staff in the Human Resources Department at (805) 449-2144.
REASONABLE ACCOMMODATION - The City of Thousand Oaks makes reasonable accommodations to the disabled. Individuals with disabilities needing accommodation in order to participate in the selection process must inform the staff of the Human Resources Department of the City of Thousand Oaks in writing no later than the final filing date. Applicants requesting an accommodation should document the request, including the type and extent of accommodation requested, to participate in the selection process and/or perform the duties of the job for which they applied.
Veteran's Preference - In order to qualify for Veteran's Preference, a Form DD214, or other acceptable proof of service, must be submitted by the filing deadline. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.
The provisions of this announcement do not constitute a contract, expressed or implied, and any provisions contained in this announcement may be modified or revoked without notice.
Contact phone:
(805)449-2144