In Room Dining Supervisor

Overview: The Supervisor is responsible for supervising the activities of the room service staff. Their main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Supervisor will have full responsibility in the absence of Assistant Room Service Manager.   Responsibilities: • Ensure optimal performance in the day-to-day operation. • Assist Room Service Manager and Assistant Room Service Manager in training of the staff. • Check the waiters' orders and set-up. • Control order load of the waiters. • Assign waiters and service attendants duties. • Check on tray and table removal. • Establish and maintain cohesive and effective Associate relations. • Inspect daily set-up, presentation and delivery of amenities. • Handle the execution of the hospitality. • Maintain guest contact. • Conduct administrative work requirements. • Performs related duties and special projects. • Provides functional assistance and directions to the Room Service operation. • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.   Qualifications: • Good communication skills both written and verbal • Enthusiastic and friendly with a positive attitude • Must have previous food and beverage experience in fine dining or hotel • Room Service experience is preferred • Must be able to work a flexible schedule including AM & PM shifts, weekends and holidays • Minimum high school diploma • Must have TIPS Certification & food certification. • Must be able to work a flexible schedule including weekends and holidays • Candidates must be able to speak fluent English