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Customer Onboarding Strategist, Acquisitions

Posted 5 days ago

Job Description

  • Manage a new customer portfolio to set them up for long-term success with their digital advertising journey on Google.
  • Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
  • Work cross-functionally with Sales, Product, and Program teams to deliver seamless customer handovers.
  • Drive outreach with the customers to ensure a smooth on-boarding, upselling and cross-selling Google solutions and platforms.
  • Communicate proactively with customers via phone, chat, and email. Provide strategic advice to help the advertisers get the best return on their investment by working closely with them in a consultative role and driving long-term strategies.
Customer Onboarding Strategist, Acquisitions at Google | Renata