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Job Description
- Architect and drive the strategy for the ingestion, processing, and delivery of video on demand (VOD) content for YouTube TV, Primetime Channels, and other video on demand products. Ensure scalable systems influence emerging technical standards.
- Design and oversee scaled support models. Define the resourcing strategy, operational Service Level Agreement (SLA), and workflows for our global extended workforce (vendor) teams to ensure a seamless experience for SVOD partners and viewers.
- Lead the evolution of content quality issue queues. Drive root-cause analysis for systemic partner and platform escalations and influence product and engineering road maps to eliminate recurring errors.
- Lead the front-lines of technical and operational on-boarding for YouTube's most complex and strategic media partners. Represent YouTube's operational interests during partner negotiations, identifying risks and establishing sustainable technical requirements before agreements are finalized.