Knowledge Manager

Valiant is looking for a Knowledge Manager (KM) to join our team!  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

• Design, review and implementation of the MTC Knowledge Management Plan, including KM Standing Operating Procedures (SOP), annual KM Plans, KM policy development and coordination.
• Creation and ongoing management of the MTC’s online presence (SharePoint and related web sites on the Non-Secure Internet Protocol, Router Network (NIPRNet), including:
  • All training event scheduling and tracking for 5 MTC training/operations teams and 3 DPTMS Virtual Simulations training teams.
  • Customer outreach and training on the MTC event coordination process.
  • Applications development and training for internal MTC team processes.
  • Collection and dissemination of MTC Team SOPs, coordination documents, orders and plans, etc.
  • Collection, analysis and presentation of training data related to personnel and system usage; customer satisfaction and feedback; outreach effectiveness and management processes.
• Training and consultation on the MTCs KM System (KMS), A365 office productivity software, SharePoint, and training/instructional design. Planning and execution of the MTC’s Advanced Software Skills Training Program.
• Creation and deployment of online learning (e.g. eLearning, eBooks, training presentations).
• Ongoing maintenance of the MTC’s KM Publications Program, KM Quarterly Newsletters and KM Bulletins.
• Other duties as assigned.