Education: Graduate of an accredited university with a B.S. degree in Medical Technology, Biology, or
Chemistry preferred. Satisfactory completion of a 12 month or longer internship program approved by the American Society of Clinical Pathologists preferred. Certification as a Medical Technologist or Clinical Laboratory Scientist required.
Experience: Ability to work in all areas of the laboratory and apply laboratory principles and perform
laboratory procedures. Must have the ability to administer the laboratory Chemistry program. Scientific and mathematical knowledge and skill required to calibrate, operate, and maintain instruments and equipment required. Must have a high level of attention to detail with emphasis on accuracy and quality of work.
Sound judgement, based on professional training and knowledge of laboratory practices, policies, and procedures required.
Licenses/Certificates: ASCP registry preferred; AMT, HHS is accepted. |
The general responsibilities of the are summarized here. The employee with responsibilities in this position will be expected to:- Be emotionally mature and able to function effectively under stress.
- Follow directions and perform work according to department standards.
- Perform duties with little or no supervision.
- Complete duties during the shift with few exceptions.
- Provide accurate and timely information using discretion and protect confidentiality of information.
- Use policy and procedure manuals, and other reference materials, to ensure proper course of action in daily business operations.
- Assess a situation, consider alternatives, and choose an appropriate course of action.
- Maintain a cost-conscious attitude to time usage, materials, and supplies.
- Reliable and dependable, reporting to work on time and when scheduled.
- Attend scheduled department meetings.
- Not allow personal conflicts to interfere with work performance.
- Maintain a positive attitude and promote teamwork.
- Maintain an effective working relationship with employees, physicians, administration, and other departments.
- Maintain a professional, well-groomed appearance.
- Speak clearly with a pleasant tone of voice.
- Actively participate in hospital-wide performance improvement activities.
- Comply with safety policies and procedures, reporting safety hazards and initiating appropriate action.
- Maintain equipment in proper working order.
- Attend all mandatory infection control, bloodborne pathogen, fire safety, hazardous material, and electrical safety in-services annually.
- Remain committed to the Troy Regional Medical Center Standards of Behavior, conducting all business responsibilities with honesty and integrity.
- Demonstrate initiative toward being available to assist other hospital areas when the need arises.
- Follow the procedure manual for collection 100% of the time.
- Demonstrates knowledge of chemistry, hematology, blood bank, urinalysis, coagulation and basic microbiology procedures as outlined in the laboratory department policies and procedure manuals.
- Must participate in annual re-orientation and competency.
- Adjust test-sampling technique according to patient’s age; example: Neonates, infants, children, pediatric, adolescents, adults and geriatric patients.
- Operate the Laboratory Information System.
- Maintain work areas in a neat and orderly manner and clean.
- Assist with housekeeping duties for the department, puts away supplies, etc. as required.
- Demonstrates professionalism in answering telephones in a courteous manner stating the department name and your name – “Laboratory, your name, may I help you” with an inside call. “Troy Regional Medical Center, Laboratory, your name, may I help you” when an outside call.
- Answer the telephone within 2 rings 75% of the time by 4 rings 25% of the time.
- Rotate shift as required, fill in for vacation, sick, etc.
- Vary work schedule, as required by workload, to ensure that patient care is not affected.
- Report to work on time at the start of shift and starts to work promptly.
- Provide at least two- hour notice when reporting sick for a scheduled shift 100% of the time.
- This position requires the use of PPE in job performance. Personal Protective Equipment is defined as: gloves, buttoned lab jacket, face shields, lab jacket is not worn outside the lab.
- Performs daily quality control, correcting out of control results according to quality control criteria established by the individual department’s QC protocol.
- Documents corrective action 100% of the time on PI log and in computer system.
- Repeat and verifies abnormal results to assure quality test results immediately.
- Perform and documents preventive maintenance on all assigned instruments on each shift.
- Perform daily checks and records temperatures of refrigerators, freezers and incubators in use; adjusts as necessary, reports and properly documents all malfunctions.
- Immediately call critical values to nursing personnel (if in-patient) or physicians office, home health, etc. (if outpatient). Properly document in the computer immediately.
- Correlate actual with expected results, investigate and resolve discrepancies.
- Consult with supervisor (Laboratory Manager), referring information and problems.
- Report pending work or problems to other shifts and/or supervisor (Lab Manager).
- Generate pending / outstanding lists for necessary communication at end of shift and corrective action purposes.
- Reject inappropriate specimens immediately and notify appropriate personnel.
- Check reagents and other dated material for expiration dates at time of use.
- Perform proper parallel test on new lots of reagents/controls as required and documents the results when new lot number is opened.
- Complete all assigned duties on each shift.
- Participate in department in service meetings when held.
- Attend all mandatory safety, risk management, quality assurance, etc. meetings.
- Fulfill all requirements to retain annual certification / registry.
- Utilize hospital telephone system for business calls only.
- Release results only to authorized personnel (nursing or medical staff). Never releases results to patient without physician written / verbal order.
- Always observe hospital / laboratory professional dress code and wears identification badge.
- Cooperate with the laboratory Manager in developing goals and objectives and establishing and implementing policies and procedures for the operation of the department.
- Make ethical judgements that are within hospital and departmental policy and legal guidelines in the function of the position.
- Demonstrate the ability to deal with the priorities first and provide a smooth operation in the Hematology department as well as throughout the Laboratory.
- Perform other duties as assigned.
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