Surgery Scheduler
Job Description
Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Surgery Scheduler provides courteous assistance to patients and physicians while scheduling patient surgeries. The Surgery Scheduler schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. Scheduler receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines. Scheduler provides accurate information and maintains open communication with hospital departments and physician offices regarding schedule changes.
ESSENTIAL FUNCTIONS:
- Schedule surgery
- Schedule in office procedures
- Assist with in office biopsies/procedures
- Schedule preop & postop occupational therapy appointments
- Schedule lymphoscintigraphy injections for surgery
- Schedule needle localizations for surgery
- Schedule stereotactic & ultrasound guided bx with outside facility
- Schedule Med Onc Consults
- Schedule Rad Onc Consults
- Schedule Plastics Surgeon Consults
- Schedule MRI Appts
- Schedule follow-up appointment for newly diagnosed
- Schedule mammogram & ultrasound appts
- Prepare/send surgery history and physical to hospital
- Request cardiac/medical ETC. Clearances for surgery
- Request films from outside facilities
- Request records from outside facilities
- Request outside films review
- Request outside pathology review
- Send films to premier radiology & STM for procedures & imaging
- Send out pathology specimens
- Send surgery & biopsy orders
- Order genetic & breast cancer risk testing
- Precert surgeries & in office procedures
- Bring back patients during clinic
- Send surgery packet to patient
- Order procedure devices & supplies
- Order pathology devices & supplies
- Manage call schedule
- Build out & change office schedule templates
- Order kitchen supplies
EDUCATION AND EXPERIENCE: (Knowledge, Skills & Abilities)
- High school graduate or equivalent with GED
- Electronic Medical Records experience strongly preferred
- 2 years of previous professional office experience with customer service experience required
- Experience with electronic medical scheduling preferred
- Knowledge of medical terminology preferred
- Strong computer skills including Windows file management and MS Office, and e-mail experience
- Good verbal, listening, and written communication skills
- Ability to work productively and effectively in a fast-paced environment
- Strong organizational skills and attention to detail
- Excellent customer service skills
PHYSICAL REQUIREMENTS:
• Able to travel to clinics when necessary
• Able to lift 25 pounds