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Vice President, Departmental Compliance Officer

OCBC MacauPosted 2 months ago
Full-timeonsite

Job Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Vice President, Departmental Compliance Officer

Why Join
As a Vice President, Departmental Compliance Officer at OCBC, you'll play a vital role in ensuring the smooth delivery of our commercial banking services to our customers. You'll be part of a team that's dedicated to providing exceptional support to our business clients, and you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.

How you succeed
To succeed in this role, you'll need to be highly organized and detail-oriented, with a strong focus on delivering high-quality results. You'll work closely with our commercial banking teams to identify and resolve operational issues, and you'll need to be able to communicate effectively with both internal and external stakeholders. By taking a proactive and solutions-focused approach, you'll be able to make a real impact on our business and our customers.

What you do

  • Prepare, analyse and deliver regular business performance reports and management information for senior management, providing insights, trend analysis, and actionable recommendations to support strategic and operational decisions.

  • Lead the team to support the end‑to‑end customer lifecycle, including onboarding, periodic customer due diligence (CDD), and ongoing reviews, ensuring full compliance with regulatory requirements and internal policies.

  • Act as a key partner to Relationship Managers, Operations, Risk, Compliance, Finance, and other stakeholders to streamline processes, enhance workflow efficiency, and improve overall service quality.

  • Review existing business processes and operational practices to identify gaps, inefficiencies, and potential risks; advise stakeholders on control, governance, and regulatory implications where appropriate.

  • Establish, maintain, and enhance operational procedures, guidelines, and control frameworks. Conduct regular monitoring and reviews to ensure adherence to internal standards, regulatory requirements, and industry best practices.

  • Support management on governance matters, regulatory initiatives, and internal control enhancements.

  • Participate in business‑wide projects and change initiatives, including process enhancement, regulatory change implementation, and operational improvement programmes.

  • Provide guidance, and support to team members as required, fostering a collaborative and high‑performance working environment.



Who you are

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline.

  • Minimum 8–10 years of relevant experience in banking or financial services, preferably within wholesale banking, business management, management support, or similar functions.

  • Solid understanding of wholesale banking operations, customer onboarding, due diligence requirements, and regulatory expectations.

  • Strong analytical and problem‑solving skills, with the ability to translate complex data into clear insights and recommendations for senior management.

  • Excellent verbal and written communication skills, with proven ability to engage confidently with senior stakeholders and cross‑functional teams.

  • Proactive, resilient, and self‑driven, able to manage multiple priorities under tight timelines.

  • Customer‑centric mindset with a professional and collaborative approach to work.

  • Good command of written and spoken English and Chinese.



Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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Vice President, Departmental Compliance Officer at Ocbc | Renata