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Job Description
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.
Our EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.
What you’ll do:
Function is an individual contributor, who supports dedicated Eaton production plants in the EMEA region, through the following defined areas: Supplier Quality complaint management (8D), Finance (transactions, follow up), sampling (PPAP), reporting (KPIs), and Regional Process Standardization.
Main Responsibilities:
Supplier Quality complaint management:
• Communication between Eaton and Suppliers mainly on complain related topics such as, costs (Cost of Poor Quality), Return Material, corrective action
• Support Eaton Distribution Centers regarding all cases towards Suppliers
• Support Return process on financial side (Return to Vendor) credit collection, and communication
Finance:
• Manage Administration costs (DMR fee) towards Suppliers, due to valid quality issues
• Link Complaints to charges
• Escalates issues roadblocks to proper management
Reporting (KPIs):
• Working with Excel sheets for Reporting
• Using SAP for materials, costs, movements
Regional Process standardization:
• Working with Supply chain, Finance, Engineering and Quality to improve supplier performances
• Link Eaton Experts with sites on issue resolution
Qualifications:
- Bachelor of Engineering
- At 1-3 years of experience in Quality, Supply chain, Customer care, Order managment, Engineering or Finance
Skills:
- Fluent English
- Basic knowlede of Quality Tools
- SAP, MS office
- Experience from production of one commodity (Machining, Plastic injection, assembly etc.)
- Good communication skills verbal and written on horizontal and vertical level
- Drive for results and a problem-solving mindset
What We Offer:
- Wide Range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, - Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)
- Employee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing
- Family Friendly: Enjoy a family-friendly environment with policies that support work-life balance
- Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching
- Dog-Friendly: Bring your furry friend to work in our dog-friendly office
- Dedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience
- Company Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed
- Social Responsibility: Join a socially responsible organization committed to making a positive impact
- Employee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.