Supervisor I, Resident Billing Operations

The Resident Billing Supervisor manages the day-to-day operations for Billing Coordinators/Senior Billing Coordinators/Billing Analysts.  The Supervisor ensures accurate and timely completion of operational activities as well as the development of staff. The Supervisor is directly involved in quality assurance, customer issue resolutions, and employee coaching/problem resolution.  Additionally, Supervisors personally manage a small number of assigned property sites.