Medicaid Field Coordinator - Bilingual English/Spanish

The scheduled hours are Tuesday through Friday, 11:30 AM–8:00 PM, and Saturday from 8:00 AM–4:30 PM. A valid driver’s license and personal vehicle are required. Must be Bilingual English/Spanish.   Job Purpose The Medicaid Field Coordinator is part of a team that works to complete the Medicaid application process for patients of our hospital clients for both in-house and discharged patients. They will meet with patients at hospital bedside, in their home or other locations to assist in the completion of the Medicaid application. The Medicaid Field Coordinator assists in gathering and processing information from patients. They follow through expeditiously to assist patients in obtaining Medicaid, which ensures prompt payment to our client hospitals.    Duties and Responsibilities Meet with patients and screen for Medicaid eligibility on cases referred by client hospital Enroll patients in health insurance coverage via Marketplace or by completing the paper application package to submit to HRA/local Department of Services  Review, validate and process confidential information Research and verify patient contact information using search engines and hospital computer systems Travel to hospitals to retrieve patient documentation Visit patients’ homes to screen for Medicaid eligibility and complete the Medicaid application process Travel to local Department of Social Services to process Medicaid application paperwork Research and resolve Medicaid-related issues Enter and scan new account information into the Firm’s database Send various automated letters to patients from the Firm’s database Retrieve information from hospital databases Request third party information to complete Medicaid application Prepare reports on open accounts for review by management Verify insurance Contact local Department of Social Services to obtain patient information Send various reports to the client Track application status via the Marketplace and/or call LDSS/HRA for status Keep track of the status of denied applications throughout the Fair Hearing process  Prepare and review reports on open accounts using Microsoft Excel Schedule and coordinate meetings with patients  Manage calendars  Respond to requests for additional documents from Market Place/Department of Social Services  Other duties as assigned  Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Understand and comply with Information Security and HIPAA policies and procedures at all times  Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties  Qualifications High School Diploma or equivalent required Notary Public Valid Driver’s License required Must be Bilingual – English/Spanish Must possess reliable transportation to ensure consistent on-site attendance and punctuality Experience working in a hospital environment is a plus, but not required Experience with ePACES and LexisNexis is a plus Experience in the field of healthcare or insurance plans is a plus Must have Administrative experience Proficient in Microsoft Office applications (Excel, Word and Outlook) Ability to use the internet and learn databases Strong investigatory and researching skills Effectively communicate with third parties Excellent written and verbal skills Ability to efficiently multitask Organizational skills Strong interpersonal skills, ability to communicate well at all levels of the organization  Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses  High level of integrity and dependability with a strong sense of urgency and results oriented   Excellent written and verbal communication skills required  Gracious and welcoming personality for customer service interaction  Working Conditions Travel to various client sites and other local areas will be required Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.  Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear. Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress. Work Environment: The noise level in the work environment is usually minimal.   Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.