Hospitality Concierge Liaison

Full Time Days

The Newbern Concierge delivers personalized, non-clinical services to patients and families to ensure comfort, safety, and a positive experience throughout their hospital stay. Working primarily in inpatient care areas, the Concierge coordinates ancillary needs with departments including Food and Nutrition Services, Environmental Services, and Plant Operations, collaborates closely with the clinical care team. This role embodies hospitality principles by anticipating patient needs, fostering seamless service, and contributing to a welcoming and healing environment, while performing other related duties as assigned.

Education:

High school diploma or GED

Experience:

Customer Service/Hospitality experience preferred.

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Good Samaritan Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Good Samaritan Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status