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Job Description
Your IT Future, Delivered
Head of Department - Network Access Guard
With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations, Malaysia, Czech Republic, India, Germany and the Americas earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.
Grow together
At DHL IT Services we are looking for a security and technology leader to head our Global Network Access Guard team. In this role, you will lead a globally distributed department (~30 professionals across three teams), owning the strategy, and evolution of our network security services.
Positioned at the intersection of security, infrastructure, and business enablement, you will shape how network security is delivered globally across the Group, driving measurable improvements in risk reduction, compliance assurance, operational resilience, and speed of delivery for our Business.
#DHL #DHLITServices #GreatPlace
What you will be responsible for:
- Lead and develop a globally distributed team, building high-performing teams and cultivating the next generation of leaders.
- Own the Network Access Guard products and services portfolio end-to-end, ensuring it delivers business value at scale.
- Drive transformation towards modern network security, including zero trust principles, automation, and tools integration.
- Establish continuous compliance and assurance aligned with global security standards and regulation (e.g. CIS Benchmarks, NIS2).
- Partner closely with security, infrastructure, cloud, solutions, business and telecom stakeholders to embed security as business enabler.
- Define and enforce secure configuration baselines and guardrails across network infrastructure (e.g. Firewalls, load balancers, proxies, edge, core platforms).
- Integrate AI-driven capabilities to enhance operational efficiency, detection, and response across network security services.
- Modernize processes and delivery models to improve agility, scalability, and end-users experience.
- Manage budgets, vendor partnerships, and internal resource planning.
- Communicate effectively at all levels, translating technical concepts into clear business language.
What you bring:
- Proven leadership experience in global, distributed environment, with a track record of building, managing and scaling teams.
- Strong product and service ownership mindset, balancing security, reliability, automation and business agility.
- Deep understanding of modern network security technologies and architectures.
- Experience engaging and interacting with a wide stakeholder group including senior management, business representatives, technology domains, and end-users.
- Strong knowledge of current network security technologies.
- Very good understanding of AI-enabled security capabilities, with the ability to identify and drive practical use cases to enhance efficiency, detection, and operational resilience
- Verbal and written communication skills.
- Excellent English and proficient presentation skills.
Additional nice-to-have expectations:
- Previous experience in a global enterprise or logistics setting.
- Familiarity with cloud environments (GCP, Azure).
- A track record of leading teams in transformation programs or platform modernization efforts.
An array of benefits for you:
- Hybrid work arrangements to balance in-office collaboration and home flexibility.
- Outpatient (unlimited) and inpatient medical coverage for employees.
- Personalized flexi benefit plan for you and your family.
- Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones.
- Modern offices with free parking space.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.