
Retail Stock Associate - WSOP Temp (Paris LV)
Job Description
Job Summary:
The Retail Stock Associate must be able to safely lift up to 50 pounds, push and pull heavy loads and work standing for 90% of the day. He or she will be required to work in a fast paced environment that is physically demanding.
Responsibilities:
Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times.
- Customer Service: both internal and external customers
- Maintain customer service levels in accordance with Total Service standards
- Embrace the “Spotlight on Service" behaviors
- Acknowledge and greet guests with a smile
- Be knowledgeable about the Total Rewards program and the benefits it offers the guest
- Be courteous and create a warm, friendly atmosphere for the guest
Be knowledgeable of the hotel property and the amenities it has to offer
- Communicate all daily activities to the next shift on duty
- Respond to pages in a timely manner
- Partner with fellow associates to create a strong team
- Communicate daily activities to the Supervisor on Duty
Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule
- Receive the shipments in a timely manner
- Receive, unpack, and put away or transfer the daily deliveries of merchandise
- Receive in DDS shipments and notify Supervisor on Duty if there are discrepancies
- Deliver and replenish sodas
- Receive orders of Pepsi, liquor, wine and beer
- Receive requisitions from the loading dock
- Follow delivery schedule set forth by the Retail Manager
- Transport merchandise from the receiving dock to the store location
- High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
- Ensure that all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.)
- Complete stock counts as requested
- Maintain and manage stock areas
- Inform the Supervisor on Duty if there are overstock items or out of stocks
- Complete on hand logs where applicable for the stock room areas
- Monitor alcohol and beer inventory and assist with ordering where applicable
Assist in completing store to store transfers
- Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered
- Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.)
Collect and dispose of trash where applicable
- Attend mandatory meetings and training sessions
- Complete job assignments as directed by the Supervisor on Duty
- Assist with associate sales, inventories and special events as requested
Qualifications:
- MUST BE 21 YEARS OF AGE OR OLDER
- 1 year customer service experience required.
- 1 year Retail Stock experience required.
- The ability to work with minimal supervision.
- Knowledge of basic math.