Operational Care Expert LCL Sea Logistics
Job Description
It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
For our office located in the vibrant heart of Rotterdam, we are looking for an Operational Care Specialist, focused on LCL Export/Import transports within Sea Logistics.
You will arrange the export of LCL shipments for our customers. Through your efforts, the goods are booked to the correct destination and picked up at the agreed location at the agreed date. Furthermore you will be assisting the import LCL Team with operational actions like planning deliveries. You will collaborate with your colleagues in overseeing the comprehensive organization of LCL transports for our valued customers. In this pivotal role, you will have the opportunity to leverage your exceptional communicative, organizational, and analytical skills. At Kuehne+Nagel, we're embracing a data-driven approach to enhance customer service and optimize operational processes. This empowers you to monitor and potentially improve the financial aspects of the transportation services you manage. This is a fulltime position, with office in Rotterdam.
How you create impact
- Maintaining frequent contact with the Customer Care teams and take care of export shipments.
- Liaising with our carriers and subcontractors, as well as, with our internal stakeholders.
- Keeping track of shipments (both port-to-port and door-to-door).
- Ensure the timely delivery of the correct information and documents to the clients and your colleagues from other departments, as well as the providing information for correct invoicing.
- Commercial handling of orders, considering rates and nature of the orders.
What we would like you to bring
- Secondary vocational education or higher.
- Experience in a similar role or in Sea Logistics (LCL transports experience is considered a plus);
- Commercially minded and with good communication skills.
- Fluent in English.
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What's in it for you
In addition to an excellent salary, we also offer a good pension scheme.
You will have 24 vacation days and 3.5 atv days and you have the option to buy additional days. We work in a flexible working schedule whereas your private life- work balance is optimal, including the possibility to work via home office day once a week. You will start with an annual contract, and if everyone is satisfied, resulting in a permanent employment afterwards.
Kuehne + Nagel is a good and reliable company, therefor a VOG is requested at the start.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.