Senior Manager – Commercial EnablementLondon, GB%LABEL_POSITION_TYPE_FULL_TIME%
Job Description
Overview
We are partnering with a leading global corporate services and fund administration business to appoint a Senior Manager – Commercial Enablement.
This is a strategic internal role sitting at the intersection of commercial strategy, CRM optimisation, marketing enablement and business development support. The successful candidate will work closely with senior Business Development Directors and group leadership to help drive commercial effectiveness, improve pipeline visibility, support growth initiatives and enhance reporting across a complex international organisation.
The role is highly collaborative and operates across multiple jurisdictions, service lines and internal stakeholder groups. It is not a client-facing sales role, nor is it a traditional brand marketing position.
This opportunity would suit a commercially minded professional with experience operating within a large-scale, global professional services, corporate services, fiduciary or fund administration environment.
Key Responsibilities
Commercial Enablement & Business Development Support
- Act as a strategic commercial partner to internal stakeholders, ie. Business Development Directors across multiple specialist service lines and jurisdictions
- Support the planning, coordination and execution of commercial growth initiatives and marketing activity
- Help improve commercial effectiveness through structured reporting, campaign support and pipeline visibility
- Work closely with senior stakeholders to support business development priorities and strategic growth objectives
- Collaborate with marketing, finance and commercial teams to ensure alignment across activity and reporting
CRM Strategy & Pipeline Management
- Take ownership of CRM effectiveness, governance and commercial reporting processes
- Utilise platforms such as Salesforce or HubSpot to drive pipeline visibility, reporting accuracy and sales enablement activity
- Support the development of reporting dashboards, campaign tracking and commercial insights for senior leadership
- Ensure CRM data quality and reporting standards are maintained across business development functions
- Identify opportunities to improve commercial processes, reporting structures and workflow efficiencies
Reporting & Commercial Insight
- Produce high-quality reporting and management information for senior leadership and board-level stakeholders
- Analyse commercial performance, campaign effectiveness and pipeline activity to support strategic decision-making
- Work with finance and FP&A teams where required to support pricing discussions, commercial analysis and broader business planning activity
- Provide insight-led recommendations to improve commercial performance and operational effectiveness
Stakeholder Management
- Build strong working relationships across commercial, marketing and operational teams globally
- Operate effectively within a matrix organisation, balancing multiple stakeholders and competing priorities
- Support alignment between marketing activity, business development strategy and commercial objectives
- Act as a trusted internal partner to senior commercial leaders across the organisation
Candidate Profile
We are particularly interested in candidates who have experience operating within:
- Corporate Services Providers (CSPs)
- Fund Administration businesses
- Fiduciary or Trust businesses
- Private Markets or Financial Services organisations
- Large-scale global professional services environments
Experience & Skills Required
- Proven experience in a commercial enablement, commercial operations, strategic marketing, CRM or sales enablement role
- Strong understanding of complex B2B sales processes within corporate services, funds or related financial services environments
- Advanced CRM capability, ideally with HubSpot or similar (ie. Salesforce)
- Experience working within a large, global and highly matrixed organisation
- Strong commercial awareness with the ability to support growth-focused business development functions
- Comfortable producing reporting and presenting insights to senior leadership stakeholders
- Ability to work cross-functionally with commercial, marketing, finance and operational teams
- Strong analytical, organisational and stakeholder management skills
- Experience operating within a private equity-backed or highly commercial environment would be advantageous