Assistant Manager - Technical

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Job Title: Assistant Facility Manager – Technical

Location: Manyata Tech Park, Bangalore

Reporting To: Facility Manager / Technical Lead

Role Overview

The Assistant Facility Manager – Technical is responsible for managing and ensuring smooth operation of all technical services within the facility, including MEP systems. The role focuses on uptime, compliance, vendor management, preventive maintenance, and delivering high-quality technical services in a large, complex commercial environment like Manyata Tech Park.

Key Responsibilities

1. Technical Operations & Maintenance

• Oversee day-to-day operations of Mechanical, Electrical, and Plumbing (MEP) systems including HVAC, DG sets, UPS, electrical panels, STP/ETP, and water systems.
• Ensure 100% uptime of critical systems supporting business continuity.
• Implement preventive and predictive maintenance programs as per OEM guidelines.
• Monitor system performance and take corrective actions to minimize downtime.

2. Service Delivery Excellence

• Ensure all technical services are delivered as per defined service levels and maintenance strategy.
• Conduct regular inspections of plant rooms, equipment, and systems.
• Maintain service delivery standards aligned with organizational and client expectations.

3. Vendor & Contractor Management

• Manage and supervise technical service vendors and contractors.
• Ensure compliance with scope of work, SLAs, and safety standards.
• Conduct performance evaluations and drive accountability through KPIs.
• Verify vendor billing in line with contracts and service delivery.

4. Customer & Stakeholder Engagement

• Act as the key technical point of contact for client stakeholders within the park.
• Address and resolve technical issues raised by occupants in a timely manner.
• Build strong relationships with tenants, occupants, and internal teams.

5. SLA & Performance Monitoring

• Define, track, and report SLA/KPI performance for all technical services.
• Maintain logs, reports, and dashboards related to system uptime and service efficiency.
• Drive continuous improvement in technical operations through analytics and insights.

6. Financial Management

• Monitor and control technical budgets including maintenance, utilities, and repairs.
• Identify opportunities for cost optimization and energy savings.
• Support preparation of budgets and track expenditure against plan.

7. Energy & Sustainability Management

• Track energy consumption and drive energy efficiency initiatives.
• Implement sustainability practices (water conservation, waste reduction, green initiatives).
• Support ESG and sustainability reporting requirements.

8. Statutory Compliance & Safety

• Ensure compliance with all statutory regulations (electrical safety, fire safety, pollution control, etc.).
• Maintain all statutory documentation, logs, and audit readiness.
• Conduct regular safety checks, risk assessments, and emergency drills.
• Ensure adherence to EHS (Environment, Health & Safety) standards.

9. Project & Transition Support

• Support minor technical projects such as upgrades, refurbishments, and installations.
• Collaborate with project teams during fit-outs or expansions.
• Ensure smooth transition of new assets into operations.

Key Systems Managed

• Electrical Systems (HT/LT Panels, Transformers, DG Sets, UPS)
• HVAC Systems (Chillers, AHUs, FCUs)
• Plumbing Systems & Water Management
• Fire & Life Safety Systems
• BMS (Building Management Systems)

Key Skills & Competencies

• Strong technical knowledge of MEP systems
• Vendor and contract management
• Problem-solving and troubleshooting abilities
• Knowledge of statutory compliance and safety regulations
• Financial and cost management skills
• Strong communication and stakeholder management
• Ability to work in a fast-paced, large campus environment

Qualifications & Experience

• Bachelor’s Degree / Diploma in Electrical / Mechanical Engineering
• 5–8 years of experience in technical facilities management (preferably IT parks / commercial complexes)
• Experience managing large-scale campuses like tech parks is highly preferred

Preferred Certifications

• Electrical Supervisor License (mandatory/preferred)
• NEBOSH / IOSH
• Certified Facility Manager (CFM) / FMP (added advantage)

Key Performance Indicators (KPIs)

• System uptime and breakdown response time
• SLA/KPI adherence
• Energy consumption and savings
• Compliance audit scores
• Budget adherence
• Client/tenant satisfaction

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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