About the business area/department

The Platform Foundations & Services organization is responsible for delivering reliable, scalable, secure, and innovative platform capabilities that power critical business services across Amadeus. Our Platform Engineering teams develop and operate cloud-native platforms, Kubernetes services, automation frameworks, and infrastructure capabilities used globally by engineering teams.

As part of a highly collaborative international organization, we work closely with stakeholders across Europe, the Americas, and India to drive platform standardization, operational excellence, automation, and the adoption of modern engineering practices at scale.

Summary of the role

We are seeking an experienced SRE Manager, to lead a team of Platform and Site Reliability Engineers responsible for Kubernetes-based platforms and related infrastructure services.

The ideal candidate combines strong people leadership skills with a solid technical foundation in Platform Engineering, Kubernetes, and cloud-native technologies. This role requires the ability to operate successfully within a complex global matrix organization, partnering with architects, principal engineers, product managers, business owners, and engineering leaders across multiple regions.

The successful candidate will drive execution, develop talent, coordinate complex cross-functional initiatives, and help shape the future of our platform strategy while maintaining a strong focus on operational excellence, scalability, and customer satisfaction.

In this role you'll

Lead and develop a team of Platform Engineers and SREs supporting Kubernetes-based platforms and infrastructure services.
Foster a culture of ownership, automation, operational excellence, continuous improvement, and knowledge sharing.
Collaborate with global stakeholders, architects, product owners, and engineering leaders to define and execute platform roadmaps.
Manage priorities, capacity planning, staffing, and delivery commitments across multiple initiatives and programs.
Drive adoption of Platform Engineering principles, SRE practices, automation, and cloud-native technologies.
Support the operation and evolution of Kubernetes platforms, including OpenShift and other Kubernetes distributions.
Coordinate complex projects involving multiple organizations, regions, and business stakeholders.
Ensure alignment with security, compliance, governance, reliability, and operational requirements.
Champion Agile and SAFe ways of working, helping teams deliver value predictably and efficiently.
Develop organizational capabilities through mentoring, coaching, succession planning, and talent development.
Facilitate communication and alignment between local teams and global leadership.
Monitor service health, operational performance, risks, and continuous improvement opportunities.

About the ideal candidate

Bachelor’s degree in computer science, Engineering, Information Systems, or a related field; or equivalent work experience.
8+ years of experience in infrastructure, cloud, platform engineering, SRE, or related technology domains.
3+ years of people management experience leading technical teams.
Strong understanding of Kubernetes concepts, architecture, operations, and ecosystem components.
Proven ability to lead within a global matrix organization, influencing stakeholders across different reporting structures, geographies, and cultures.
Experience managing complex programs and cross-functional initiatives involving multiple stakeholders.
Coaching, mentoring, and talent development capabilities.
Solid understanding of Platform Engineering concepts, developer platforms, automation, and cloud-native operating models.
Good understanding of infrastructure fundamentals, including operating systems, networking, storage, backup, and disaster recovery principles.
Knowledge of Agile methodologies (SAFe is preferred).
Great English communication skills.

What we can offer you:

Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Work hybrid at our Bogota office.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. 

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

SRE Manager

Job Description