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Job Description
Benefits:
- Bonus based on performance
- Flexible schedule
- Training & development
WHAT IS KIDSTRONG?
At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids crawling through 11 years old. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, running the playground, and raising their hands high in the classroom. In other words… kids who will win at life!
KidStrong in Conroe, TX will enter pre-sale soon and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents to make an impact on their children's lives.
OPEN POSITION & SCHEDULE
We have an immediate need for a high-energy, hyper-organized, passionate Sales Manager to lead our KidStrong - Conroe location. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center. This critical position must have a solid understanding of sales and a passion to drive growth for the center. As the lead for the sales function, the Sales Manager must execute a lead generation/marketing strategies plan to increase sales. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals.
SALES MANAGER RESPONSIBILITIES
- Driving membership sales through high-volume outbound phone calls on inbound leads.
- Provides excellent leadership and management to create a positive, successful environment for clients.
- Properly manages and exceeds all KidStrong sales and operational budgets.
- Responsible for overseeing the sales process and systems.
- Works closely with the Center's Area Developer (owner) and Assistance General Manager to ensure that leads and future members are looked after during center visits.
- Builds and maintains KidStrong class size through scheduling optimization.
- Models all Center activities through self-involvement (leading by example).
- If applicable, trains and mentors subordinates for ongoing success and future growth.
- Communicate with staff for all trials and anything they need to know about the members.
- Timely response and follow through with all owner requests and client and lead requests.
- Enforces KidStrong corporate and Center policies, business practices, systems and processes.
- Ensures that telephone inquiries (general and sales related), guest registration,, credit and debit card handling, delinquent account procedures, customer care calls, and change requests are handled appropriately.
- Provides and maintains the highest level of customer service.
- Provides effective decision-making regarding customer service issues.
- Effectively overcomes objections to membership enrollment.
- Meets weekly and as needed with owner to discuss sales performance.
JOB QUALIFICATIONS
- Prior experience in outbound phone sales (300+ calls/week is a typical outbound phone sales effort).
- Strong sales mentality and comfortability with outbound sales efforts.
- Associate or bachelor's degree in business, education, or a related field preferred.
- Must have the ability to work weekday evenings and weekend afternoons.
- Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
- Understanding of all performance metrics (KPIs), revenue, etc.
- Excellent verbal and written communication skills.
- Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
- Ability to efficiently and effectively work at home under little supervision.
- Strong work ethic, integrity, and professional demeanor.
- Practical work experience using Microsoft Office products as well as G-Suite
- Fitness, retail, insurance or auto sales, and/or hospitality industry experience preferred.
IDEAL EXPERIENCE
- Outbound phone sales experience: 2+ years
- Customer Service: 2 years
- Work from home/Virtual work
PRE-SALE SALARY
- $500 per week (minimum number of calls required)
- $100 per new member
POST OPEN SALARY
- $750 per week (minimum number of calls required)
- $100 per new member
Flexible work from home options available.