
Warehouse Associate - Delivery Driver
Job Description
$19-20 / hour for Warehouse Associate
- Be the Face of Our Brand to our customers for in-home and on-site furniture delivery and assembly. Included and not limited to:
- Deliver exceptional customer service and experience.
- Act as the Brand Ambassador while on the road and during deliveries for Scandinavian Designs | Dania Furniture.
- Provide friendly, courteous, and efficient service while delivering high-quality products to our customers' homes and businesses.
- Be proactive to bring solutions including furniture assembly or repairs and other added value services as needed.
- Develop and maintain comprehensive product knowledge to assist customers effectively.
- Drive large box trucks safely and courteously, follow all traffic laws and company safety procedures.
- Maintain a timely delivery schedule, contacting customers via phone, email, and text to confirm delivery details.
- Inspect delivery vehicles pre and post trip and as directed to ensure all vehicles are in top condition.
- Maintain accurate delivery logs and records and continuously partner with the Transportation team and Department of Transportation regulations including Hours of Service (HOS).
- Guarantee that all products are transported and delivered safely and professionally. This includes and not limited to:
- Make sure all safety procedures are followed during loading, unloading and transport of merchandise.
- Safely load and unload merchandise, ensuring it is in perfect condition.
- Assemble furniture, affix tickets, and properly prepare and place merchandise in the delivery staging area.
- Review and verify invoices and purchase requests for accuracy.
- Maintain an accurate inventory to ensure the efficient flow of merchandise.
- Remove all packaging materials and debris, ensuring a clean and tidy delivery for our customers.
- Go the extra mile during deliveries and at the warehouse and showrooms by assisting with showroom changes, tagging merchandise, and maintaining displays, ensuring a clean and orderly showroom and backroom.
- Greet clients and answer phones promptly, professionally, and politely. Develop and maintain comprehensive product knowledge to assist customers effectively.
- May require driving long distances, which may include infrequent overnight stays (Per Diem provided when applicable).
- Perform other duties or special projects when assigned.
- Locate, pick, load and unload merchandise into customers’ cars and delivery trucks in a safe and professional manner.
- Perform light assembly, affix tickets, and properly prepare and place merchandise for the store displays.
- Maintain an accurate inventory to ensure expedient movement of merchandise.
- Obtain and maintain comprehensive knowledge of our products.
- Assist with showroom changes, tagging merchandise and help maintain displays and a clean and orderly showroom and backroom.
- Perform other duties or special projects when assigned as a Driver or when in the warehouse.
- Have a valid state issued driver’s license.
- Submit to the following prior to employment:
- Motor vehicle record check
- Physical screening and obtain and DOT Medical Card
- Pre-employment drug screening
- Employment in this role is dependent on maintaining all DOT and driving certifications if applicable to the location.
- CDL preferred but not required.
- Able to lift a min. of 75 lbs. unassisted on a regular basis.
- 1-3 years successful work experience, preferably in a warehouse environment.
- Good communication skills and can read invoices, use computer terminals to look up information.
- Use a hand truck, understand assemblies, and correctly operate small power tools.
- Obtaining forklift certification is required at some of our facilities.
- Driver’s must be 21 years or older.
- This position will be subject to random and post-accident drug screening.
- Schedule includes weekends, some evenings, holiday work, inventory, retail “black-out” periods and other busy times.
- Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.
- Benefits for Full-time Associates* including:
- Health benefits with opt-in for Dental, Vision benefits and possible Health Savings account (HSA) plan
- 401K
- Work life balance
- Paid Time Off (PTO)
- Regular schedule
- Generous merchandise discounts
- Pet Insurance
- Tuition Assistance
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.