Quality Manager

How you will do it

• Develop, implement, and maintain systems to track performance of manufacturing processes and external suppliers. Prepare, review, and evaluate data and develop recommendations for use by facility management.

• Support incoming inspection, instrument calibration, internal audits, supplier management, supplier audits, corrective and preventative actions, non-conformances, in-process testing and inspection, final testing and inspection, and ISO certification.

• Support leadership in driving quality culture and quality improvements within the organization.

• Lead projects involving implementation of quality improvement strategies, measurement, and training.

• Identify, implement, and document continuous improvement activities.

• Investigate, analyze, and disposition NCRs, and in the process, understand root causes and develop corrective actions to prevent recurrence.

• Work with suppliers and purchasing to resolve Supplier Corrective Actions and verify implementation of those actions by our suppliers.

• Perform root cause investigations (using 8D as a problem-solving tool) and present findings to engineering, quality, service, and manufacturing personnel.

• Respond to quality concerns from clients about Synchrony products and quality assurance methods and controls.

• Identify, support and track Corrective and Preventive Actions and assure timely closure.

• Evaluate performance of Quality Management System (QMS) with QA Manager and maintain/update quality forms/documents, as needed.

• Develop quality plans and other controls to ensure manufacturing processes produce work-in-process and finished goods that meet specified quality standards.

• Collaborate with other internal departments to recommend and implement changes to product designs, processes, or business practices to resolve quality issues, produce solutions, and ensure adherence to quality standards.

• Work with manufacturing leadership in training personnel to reduce quality problems and increase understanding of quality goals.

What you will need
Required

• Bachelor’s degree in engineering, Quality Management, or related technical field

• 5+ years of experience in a quality/engineering-related position in a manufacturing environment.

• Strong technical aptitude and ability to lead technical discussions as needed.

• Knowledge of quality management systems, including ISO 9001

• Preferred: Certified Quality Engineer (ASQ); Six Sigma Green or Black Belt; Experience with the manufacturing of printed circuit board assemblies and/or manufacturing of electromechanical devices such as magnetic bearings, motors or linear actuators.

• Use basic measurement devices, such as micrometer calipers and indicator gauges.

• Read and interpret engineering drawings and schematics.

• Strong organization and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.

• Exhibit a high-level of self-motivation, sense of urgency and comfort in making recommendations across broad teams.

• Must have proficiency in the use of Microsoft Office products, including Excel, Word, and PowerPoint.

HIRING SALARY RANGE: $100,000 - $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us