National Account Manager
Job Description
Company Overview
Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.
- We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.
- Our core mission: People and Planet First — doing good is good for business.
- We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
- Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
- We pledge 1% of profits annually to charitable giving.
- We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.
Why You Will Love Life at Milo's
You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.
As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:
- Competitive salary
- 100% employer-paid medical premiums for associates and families
- Free Mental Health, Financial Wellness, and Legal Counseling benefits
- 401K with company match
- Company-paid Life Insurance
- Tuition reimbursement assistance
- Continuous learning opportunities
- Robust parental leave program
- Care Relief Fund to help associates in need
- Associate Assistance Program
- Paid volunteer time
Being a Culture Champion at Milo’s
- Wear the HAT (Hungry-Agile-Together)
- Work effectively with others
- Help our TEAm achieve safety, quality, and production goals
- Interact positively, be self-aware, avoid negative commentary
- Commit to outstanding attendance
- Conduct yourself respectfully with all Milo's TEAm members
Equal Employment Opportunity Statement
As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.
If you require assistance or accommodation to participate in the job application process, please contact [email protected].
Responsibilities:
Build and maintain strong, strategic relationships with existing and prospective customers, serving as a trusted partner and advocate for the Milo’s brand.
Analyze sales performance, including volume, product mix, and pricing, while staying current on supply and demand dynamics, market trends, economic indicators, and competitive activity.
Leverage syndicated and internal data to identify opportunities to increase sales, expand distribution and shelf space, and improve brand positioning and customer penetration.
Develop and execute comprehensive account plans, clearly communicating strategies and initiatives to Retail Sales for effective field execution.
Partner with cross‑functional teams, including Senior Directors of HQ Sales and Sales Leadership, to develop and manage channel and partner strategies.
Conduct market and competitive analysis to identify risks, challenges, and growth opportunities.
Forecast, budget, and track account volume and performance against key metrics.
Prepare and deliver regular reports, forecasts, and customer presentations for internal and external stakeholders.
Maintain a thorough understanding of customer needs, requirements, and business priorities.
Communicate competitor activities, retailer trends, promotions, and opportunities to internal teams to ensure alignment and execution excellence.
Manages relationships with assigned brokers and third-party sales agents, providing direction on account priorities, promotional execution, and performance expectations.
Travel as needed throughout the assigned territory to support customer relationships and business objectives.
Prepare and submit monthly expense reports in a timely and accurate manner.
Attend food shows, trade events, and customer meetings to build, maintain, and strengthen customer relationships.
Demonstrate initiative, accountability, and high personal performance standards to drive results.
Uphold and actively participate in all Corporate Responsibility programming, including environmental, social, and MMAD initiatives.
Serve as a role model for Milo’s Responsibility commitment, including environmental, social, and governance (ESG) practices.
This position has food safety responsibilities.
Perform other duties as assigned.
Qualifications:
Bachelor’s degree required in Business, Sales, or a related field.
5 or more years of experience in sales or account management, including 3 or more years managing national or major accounts; or 3 or more years of experience with an advanced degree.
Demonstrated experience developing account plans, managing trade spend, and executing against volume objectives required.
Proficiency with syndicated data tools
CPG or food and beverage industry experience strongly preferred.
Supervisory: This job has no supervisory responsibilities.
Physical Demands: This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.
FLSA Status: Exempt