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Job Description
- Troubleshoot technical issues, evaluate technical data, and develop recommendations for systems and services within the domain, respond to tickets/bugs within team-defined service-level objectives (SLOs), and contribute to systems and services in related domains through bug reports and consultation.
- Improve operations work and reduce support toil by proposing and implementing automation and process improvements.
- Scale systems sustainably through mechanisms like automation. Evolve systems by pushing for changes that improve reliability and velocity.
- Work with customers and developers on defining distributed systems requirements, testing procedures, and proposing solutions.
- Participate in limited on-call rotation and monitoring of production distributed computing infrastructure.