Assistant Program Director
Job Description
Position Summary:
The Assistant Program Director for Residential Services works under direction of the Shelter Program Director, is responsible for the coordination of day-to-day operations and budgetary aspects of program in a specific geographical area; may manage and supervise program staff.
Essential Job Functions:
- Support budgetary, employee management, program, and organizational goals.
- Interact with community/professional leaders and maintain relationships/networks.
- Manage internal/external relationships with autonomy and sound decision-making.
- Collaborate with partner organizations as a team member.
- Foster a safe and welcoming environment for youth, families, and colleagues, ensuring emotional and physical security without re-traumatization.
- Follow a trauma-informed approach, demonstrating sensitivity to individuals’ needs and experiences.
- Provide Shelter Management oversight in the Program Director's absence.
- Supervise Shelter staff.
- Offer daily support and technical assistance to supervisors and staff.
- Knowledge of interagency agreements/contracts.
- Participate in community/regional committees and collaborative teams as directed.
- Identify and coordinate training needs for staff development, ensuring annual training goals.
- Stay updated on trends and participate in professional organizations.
- Follow YFA organization and Residential Services policies and procedures.
- Trained and authorized to access protected health information.
- Manage special projects as assigned.
- Facilitate large groups and manage group dynamics.
- Arrive on time and ready to work.
- Maintain dignity and respect in the workplace.
- Adhere to YFA's core values and mission statement.
- Proficient in Microsoft Office Suite (Outlook, Teams, SharePoint, Excel, Word, PowerPoint).
Requirements:
Education & Experience:
Bachelor's degree (Master's degree preferred) in Social Work or related field of study. Subject matter expertise in Residential Group Home/Shelter Management; 6+ years’ experience in human services. Ability to practice self-well care and seek support as needed to prevent burnout while providing trauma-informed care.
Physical Requirements:
Ability to travel on occasionally as needed; ability to bend, lift, and carry 30 pounds.