Customer Solutions Representative

Join Our Customer Service Team – Customer Solutions Representative | League City, TX We are seeking a Customer Solutions Representative to support a high‑volume service center that assists customers across Life and Annuity products. This role is based on site in League City, Texas and plays a key part in delivering accurate, compliant, and compassionate service to our policyholders and authorized parties. At American National, we put our values FIRST: Financial Strength, Integrity, Respect, Service, and Teamwork. If you’re passionate about helping others and want to be part of a team that truly values people, this is a great opportunity to grow your career with us. What You’ll Do Answer incoming calls and provide support related to life and annuity policies Process payments and update account information accurately and timely Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties Support policy servicing needs such as applications, payment plans, and policy updates Navigate multiple systems to research and resolve inquiries Assist with special projects and additional support needs as assigned What We’re Looking For High school diploma or equivalent Customer service experience in insurance, banking, finance, retail, food service, or other fast‑paced service environments Strong communication skills, attention to detail, and ability to multitask Comfort using multiple computer systems and Microsoft Office tools Why American National? Comprehensive training and ongoing support Competitive benefits package Casual, team‑focused work environment with opportunities to grow Ready to make a difference? Apply today and join a team built on integrity, service, and teamwork.