Senior Analyst, Center for Inclusive Growth

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Center for Inclusive Growth

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential

Overview
The Center for Inclusive Growth is the social impact hub at Mastercard. The organization seeks to ensure that the benefits of an expanding economy accrue to all segments of society. Through actionable research, impact data science, programmatic grants, stakeholder engagement and global partnerships, the Center advances equitable and sustainable economic growth and financial inclusion around the world. The Center’s work is at the heart of Mastercard’s objective to be a force for good in the world.
We are seeking a highly motivated and detail-oriented Sr. Analyst to support the Vice President of Operations. This role is responsible for managing administrative processes for the Center for Inclusive Growth team as well as supporting our Business Unit Charitable Support process, administered by our GBSC team based in India.

Key Responsibilities
• Track, submit, reconcile, and file all payment requests for the Mastercard Impact Fund, ensuring accuracy, timeliness, and compliance with internal processes and documentation requirements.
• Develop, maintain, and update spreadsheets, databases, trackers, and procedures guides to support accurate record‑keeping and efficient access to departmental information.
• Facilitate the collection, organization, and initial review of interim and final reports from grantees, ensuring completeness and appropriate documentation for internal review and compliance.
• Support the team with sourcing requests, contract intake and tracking, and associated payment processes, partnering with Operations, Legal, and Finance as needed.
• Support the use of data and AI‑enabled tools to improve operational efficiency, reporting, and data quality, including collecting, validating, and maintaining inputs for dashboards, trackers, and workflow tools under guidance from senior team members.
• Manage file organization and document storage across the team, maintaining clean, consistent, and accessible structures in shared folders and systems.
• Support the Business Unit Charitable Support process, including handling requests from the Office of the CEO and coordinating inputs, documentation, and reporting requirements.
• Assist with preparation of PowerPoint presentations, Excel analyses, and ad‑hoc materials to support leadership updates, reporting, and operational needs.
• Provide general administrative and operational support to ensure smooth day‑to‑day functioning of the team, including coordination, follow‑ups, and task tracking.
• Partner with the Inclusive Innovation team to collect, validate, and feed data into data visualization tools and dashboards, improving data accessibility and usability for internal stakeholders.

All About You
• Proven experience in an administrative, operations, or analyst role, preferably within a corporate organization.
• Experience supporting payment processing, financial tracking, and reconciliation, with strong attention to detail and accuracy.
• Familiarity with sourcing, contract support, and document management systems, and comfort working across internal processes.
• Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, including the ability to build and maintain trackers, reports, and presentations.
• Experience developing and maintaining spreadsheets, databases, and tracking tools to support operational effectiveness.
• Clear and professional written and verbal communication skills, with the ability to engage effectively with team members and stakeholders.
• Ability to prepare clear, well‑organized reports and presentation materials for internal audiences.
• Interest in learning and using data and AI‑enabled tools to improve efficiency, reporting, and operational workflows, with appropriate guidance and oversight.
• Highly organized and reliable, with the flexibility to adapt to changing priorities and support multiple workstreams as needed.
• Willingness to learn, take initiative, and grow within an operations‑focused role supporting a fast‑paced, collaborative team.
• A team‑oriented, solutions‑focused mindset, with strong judgment and a commitment to supporting the mission of the Center.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $83,000 - $132,000 CAD