Asst Manager Slots Multi-Property Full Time (Flamingo LV)

The Multi-Property Assistant Casino Manager-Slots is responsible for supervising Slot Staff, verifying transactions and payouts, ensuring policies and procedures are being followed and within compliance guidelines for two casinos, and assisting the Casino Manager-Slots.

• Responsible for monitoring staffing levels, bank/floor assignments, daily and weekly schedules to include breaks
• Directly responsible for training slot employees, providing each with knowledge and appropriate directions to perform his/her responsibilities
• Monitors compliance with all established companies, department, and regulatory agency rules and regulations; provides training feedback, and disciplinary action regarding these rules and regulations
• Provides each employee with clear directives needed to meet departmental standards and achieve departmental and company goals
• Exhibits sound decision-making qualities, motivates personnel, and exhibits effective supervisory skills
• Assist in performing jackpot and fill transactions. Possesses a thorough working knowledge of the several types of slot machines, their functions, malfunctions, and payout schedules
• Maintains security of all games, money, and employees
• Take advantage of opportunity to build long-term relationships with customers. Routinely strives to build and maintain rapport with slot players and manages customer disputes, making every effort to achieve customer satisfaction
• Ensures that all performance reviews, disciplinary notices, and superior job performance notices are complete, on time and accurate
• Monitors the performance of all employees and provides training and coaching, as necessary
• Responsible for making sure there is always management on the floor and available to employees and guests
• Makes recommendations to the Casino Manager-Slots and/or the Director of Casino Operations to improve the efficiency of the department and build business
• Build a rapport and coordinates daily functions with support service departments
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies 

• High school diploma or equivalent required
• Work requires a minimum age of 21
• Work requires minimum of 1-2 years’ casino operation experience, preferably in Slot Operations
• Previous knowledge of casino rules, regulations, and procedures pertinent to slot operations is preferred
• Work requires effective communication in English, both verbal and written form in a professional manner
• Work requires knowledge of computer programs including Word, Excel, Outlook, and Windows
• Work requires ability to perform basic math functions quickly and accurately
• Work requires flexibility to work various shifts
• Must present a well-groomed and professional appearance
• Cards Needed: Gaming License, NV

ADDITIONAL REQUIREMENTS

• Must be able to maneuver to all areas of the casino.
• Must be able to lift to 40 pounds. Must be able to bend, reach, kneel, twist and grip items.
• Must be able to walk and be on your feet for extended periods of time. 
• Must possess a sense of urgency and keep pace with peak levels of business and customer demands.
• Must be able to work in stressful situations with constant public contact and frequent interruptions.
• Must be able to respond to visual and aural cues in a loud, fast paced environment. 
• Must be able to tolerate secondary tobacco smoke. Must be able to work any day, any shift