Senior Account Manager - Specialty Channel

Who We Are At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH! What You Will Do We are seeking a strategic and performance-driven commercial leader to shape and scale our specialty channel business. This role is responsible for developing account and channel strategy, driving revenue and distribution growth, strengthening retail partnerships, and translating data into clear, actionable plans that unlock category expansion. This individual will operate at the intersection of strategy, analytics, and execution—bringing a strong point of view on where to play and how to win, while delivering measurable results.   How You Will Make an Impact Strategic Leadership · Own and drive customer strategy, defining clear priorities, growth levers, and where to play · Identify and develop high-impact initiatives that scale both the Freshpet brand and the broader fresh pet food category · Build annual and quarterly strategic plans grounded in category trends, shopper insights, and retailer dynamics · Translate complex data into clear “so what” insights and actionable growth strategies Account Leadership & Development · Build and maintain strong, trust-based relationships with key decision-makers across national and regional specialty retailers · Act as a thought partner to customers—bringing forward a clear, insight-led perspective on category growth, assortment, and merchandising · Lead joint business planning, aligning on shared priorities, growth targets, and execution plans · Influence customer strategies to unlock incremental opportunities and expand Freshpet’s role within the category Performance & Growth Delivery · Own revenue, distribution, and ACV performance across assigned accounts with full accountability for results · Identify and prioritize the highest-impact opportunities to expand distribution, optimize assortment, and strengthen in-store presence · Monitor performance trends, identify risks and opportunities, and adjust strategies in real time to stay ahead of plan · Ensure strong execution of key initiatives, including new item launches and in-store programming Analytical & Insight-Driven Execution · Leverage data and analytics to evaluate performance, uncover insights, and inform decision-making · Quickly synthesize multiple data sources into clear, concise recommendations · Partner with internal teams to align on forecasting, planning, and performance tracking · Establish a strong test-and-learn mindset to continuously optimize results Cross-Functional Leadership · Partner closely with marketing, supply chain, finance, and operations to ensure strategies are aligned and executable · Align assortment, merchandising, and activation plans with broader brand and channel strategies · Ensure strong coordination across distributor partners to drive consistent execution and expanded reach · Champion best practices and elevate overall specialty channel capability Financial Management · Support development of account-level forecasts, trade planning, and investment strategies · Monitor performance against financial targets and identify actions to close gaps or accelerate growth · Balance growth opportunities with ROI discipline to drive sustainable, profitable performance   What You Will Bring · Bachelor’s degree in Business, Marketing, or a related field · 7+ years of experience in pet or CPG sales or account management · Proven ability to develop and execute strategic growth plans that drive measurable results · Strong analytical capabilities with the ability to translate data into clear insights and actions · Demonstrated success building and influencing productive retail partnerships · Strong commercial acumen across category, customer, and shopper dynamics · Agility and adaptability in a fast-paced, evolving environment · Excellent communication and storytelling skills, with the ability to influence across levels and functions · High ownership mindset with a bias for action and results   What We Offer The range for this position is: $115,000 - $135,000 At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more! Our Commitment to a Diverse Workforce: Freshpet is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). Disclaimers The salary range provided above is the range of the wages that we will pay for the listed position. A final determination on the wages within this range is based on a number of non-discriminatory factors, including but not limited to the required work location, previous work experience, skill set, and wage rates for comparable positions. Freshpet is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Freshpet via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Freshpet. No fee will be paid in the event the candidate is hired by Freshpet as a result of the referral or through other means.   We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.