Resident Services Manager 2 - The Quarters at Towson

UDR is now hiring a Resident Services Manager 2 to join our team at The Quarters at Towson in Towson, MD.

GENERAL SUMMARY OF DUTIES:  The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations.  Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations.