Day-2 Services Enterprise Architect
Job Description
EDUCATIONAL/EXPERIENCE REQUIREMENTS
Minimum
Requirements:
- BA/BS degree or equivalent proven experience.
- Multi-technology (WAN/LAN, DC, WLAN, Collaboration, Compute) and Managed Services – Day-2 Support experience managing complex projects and architecture/
- 8+ years of leadership experience in IT infrastructure architecture development and technology consulting, advisory, or professional services.
- Extensive client engagement / management experience, preferably in a Professional Services and Network Operations Center environment/
- Thorough understanding of financial processes - P&L and financial management
- Financial acumen related to tracking and forecasting project costs.
- Thorough understanding of Information Technology Service Management (ITSM) to include Information Technology Infrastructure Library (ITIL) practices/
- Strong written and verbal communication skills with ability to present ideas in a business-friendly and user-friendly language.
- Flexibility to work across multiple time zones as needed
- Experience working in a matrix organization.
Preferred:
- One or more major industry IT certifications, ideally with one or more of WWT’s core OEM partners.
- Demonstrated leadership, team building, and management skills.
- Global/remote work experience and compliance with international standards (e.g., data privacy) preferred.
- Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients.
- Post-graduate training in business-related discipline or management.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $126,000.00 to $158,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
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