Job Description
About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.
Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.
Why Join Us
- Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.
- Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.
- Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.
- Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.
About the Role
As a Senior Product Manager at CharterUP, you’ll join a lean, high-impact team driving the next evolution of products powering our marketplace business. In this role, you’ll take ownership of advancing our current product suite — from refining strategy to delivering new capabilities that strengthen and scale the future of group transportation.
You’ll lead the product function for our go-to-market efforts, prioritize the highest-impact opportunities, and guide enhancements through the full development lifecycle. Your work will help deepen trust with our clients, empower our network of bus operators, and drive measurable revenue growth.
Collaborating closely with passionate teams across sales, engineering, and design, you’ll be at the center of CharterUP’s mission to transform the charter bus industry through technology and innovation. This is a unique opportunity to expand on proven foundations — and see your work directly move the business forward.
Title: Senior Product Manager
Reports to: VP of Product
Location: Brazil (Remote)
What You'll Do
- Prioritization & Acceleration: Accelerate and manage the marketplace roadmap that outlines go-to-market capabilities for our existing customers, while prioritizing strategic initiatives, new features, and optimizations to meet the needs of customers, operators, and internal stakeholders. Make informed prioritization decisions based on business value, technical feasibility, and user impact. Balance short-term requirements with long-term strategic goals.
- Product Initiatives: Drive the evolution of CharterUP’s customer-facing marketplace, expanding our existing, market-leading platform to deliver measurable outcomes for this business unit. Own the vision and roadmap — defining and delivering new features that enhance the experience for customers, passengers, and internal teams alike.
- Customer-Centric Approach: Understand user needs through direct feedback, data analysis, and user session recording capabilities. Champion solutions that prioritize user experience and customer satisfaction.
- Feature Definition: Translate high-level concepts into detailed product requirements, user stories, and specifications. Work closely with designers and developers to bring these concepts to life.
- Collaborative Development: Drive Agile scrum development processes, collaborating with dedicated teams to ensure timely and high-quality delivery every sprint. Facilitate sprint planning, backlog grooming, and retros.
- Metrics & Analysis: Cultivate our data-driven mindset for decision-making. Define KPIs and success metrics to measure the impact of new features and improvements. Regularly analyze data to inform product decisions. Continuously analyzing user behavior and feedback to improve decision-making and prioritization
- Stakeholder Communication: Foster strong relationships with stakeholders and communicate product advancements, progress, and results effectively to internal teams.
What You'll Bring
- Experience: 4+ years of experience in product management, with a proven track record of delivering successful digital products. Large-scale deployments, B2C, Marketplace background, transit and/or mobility experience is a strong plus!
- Startup Mindset: Bias for action and with the ability to operate in an environment of extreme agility and high ambiguity.
- Communication Skills: Excellent verbal and written communication skills. Ability to clearly convey complex ideas to both technical and non-technical stakeholders.
- Technical Acumen: Familiarity with software development processes, Agile, Scrum, and technology concepts.
- Problem-Solving: Strong analytical and problem-solving skills. Ability to identify challenges and break down complexity into incremental and creative solutions.
- Data-Driven Approach: Proficiency in using data to inform product decisions and measure success.
- Strategic Thinking: Strong strategic mindset with the ability to translate high-level goals into actionable plans and deliverables.
- User-Centric Focus: A passion for understanding user needs and delivering exceptional user experiences.
Recruiting Process
- Step 1 - Video call: Talent Acquisition interview
- Step 2 - Video call: Hiring Manager interview
- Step 3 - Video call: Team interviews
- Step 4 - Product Challenge Presentation
- Step 5 - Offer & reference check
- Welcome aboard!
Global Benefits & Perks at CharterUP
We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.
- Flexible Work Model: CharterUP operates as a remote-first company, with select roles requiring regular, in-office presence based on team and business needs. Role-specific expectations will be shared during the hiring process. U.S.-based employees may reside in any of our 19 approved states.
- Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.
- Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.
- Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.
- Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.
- Referral Rewards: Earn bonuses for bringing top talent to the team.
- Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
- Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.
CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.
Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.
We hire in the U.S. and Canada and are actively expanding our global footprint.