Job Description
Why join us? We are looking for an AI Enabler to drive AI adoption and capability building across the organisation. This role focuses on enabling teams to confidently and effectively use AI through training, support, and change management. You will play a key role in democratizing AI—ensuring it is accessible, understood, and embedded into everyday workflows to deliver real business value. Responsibilities Design and deliver AI training programmes, learning content, and prompt libraries Lead the AI Support Desk, ensuring smooth query resolution and knowledge sharing Coach teams on prompt engineering and effective AI usage Drive AI adoption, awareness, and behavioural change initiatives Partner with business, HR, and tech teams to identify capability gaps and deliver solutions Track and report on AI adoption, training effectiveness, and usage metric What will help you succeed in this role? Essential 5–9 years of experience, with exposure to AI enablement, L&D, or digital transformation Strong understanding of generative AI tools and prompt engineering Experience in training, enablement, or L&D programmes Excellent communication and stakeholder engagement skills Ability to simplify complex AI concepts for non-technical users Experience driving adoption and behavioural change initiatives Desirable Background in LegalTech / professional services Familiarity with AI governance and responsible AI principles Experience managing support desks or knowledge bases Exposure to LMS or digital learning platforms Certifications in AI, instructional design, or related fields What we offer At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a global legal business providing Complex, Managed and Connected Services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Essential 5–9 years of experience, with exposure to AI enablement, L&D, or digital transformation Strong understanding of generative AI tools and prompt engineering Experience in training, enablement, or L&D programmes Excellent communication and stakeholder engagement skills Ability to simplify complex AI concepts for non-technical users Experience driving adoption and behavioural change initiatives Desirable Background in LegalTech / professional services Familiarity with AI governance and responsible AI principles Experience managing support desks or knowledge bases Exposure to LMS or digital learning platforms Certifications in AI, instructional design, or related fields
Design and deliver AI training programmes, learning content, and prompt libraries Lead the AI Support Desk, ensuring smooth query resolution and knowledge sharing Coach teams on prompt engineering and effective AI usage Drive AI adoption, awareness, and behavioural change initiatives Partner with business, HR, and tech teams to identify capability gaps and deliver solutions Track and report on AI adoption, training effectiveness, and usage metric