Customer Success Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Analyst in Brazil.

This role sits at the intersection of customer success, technical consulting, and platform adoption within a fast-evolving digital commerce environment. You will be responsible for ensuring clients derive maximum value from an advanced CX platform, guiding them through onboarding, integration, and continuous optimization. Acting as a trusted advisor, you will engage with stakeholders across technical and executive levels to align business goals with platform capabilities. The position requires a blend of analytical thinking, relationship management, and hands-on technical understanding. You will proactively monitor customer health, identify risks, and drive actions that improve retention and expansion. Working closely with product, engineering, and support teams, you will help shape a seamless customer experience and ensure long-term success.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Analyst in Brazil.

This role sits at the intersection of customer success, technical consulting, and platform adoption within a fast-evolving digital commerce environment. You will be responsible for ensuring clients derive maximum value from an advanced CX platform, guiding them through onboarding, integration, and continuous optimization. Acting as a trusted advisor, you will engage with stakeholders across technical and executive levels to align business goals with platform capabilities. The position requires a blend of analytical thinking, relationship management, and hands-on technical understanding. You will proactively monitor customer health, identify risks, and drive actions that improve retention and expansion. Working closely with product, engineering, and support teams, you will help shape a seamless customer experience and ensure long-term success.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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