Specialist, O2C Service Delivery
Job Description
We are looking for a highly motivated Specialist, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.
Responsibilities:
- You will need to have credit and collections experience and will need to have an understanding of some applications such as SAP, Salesforces, and SQL.
- Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues
- This is a task that can require conflict resolution skills, as it can involve disputing payment and reconciling issues with both internal stakeholders as well as external vendors.
- Coordinate with other departments and external vendors to solve the payment or invoicing issue.
- Process the adjustment timely and accurately. Support Month End Close Reporting
- You should understand the Revenue Accounting Principles and own the corresponding entries in the financial statements.
- Prepare reports and assist in any data entry when required.
- Evaluate, plan, and implement improvements in all business processes and practices surrounding foodpanda’s delivery rider payroll and vendor payment cycles.
- Work closely with the payables and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency in the region.
- Graduate of Bachelor’s degree in Accounting, Business Administration, or Finance.
- At least 3 years of relevant experience
- The ability to be detail-oriented, but can visualize the larger impact of a series of transactions.
- Process-oriented with an understanding of both financial and operational controls.
- Comfortable working with manual and automated processes
- Experience in Data Analytics
- Experience in Credit and Collections
- Excellent communication and interpersonal skills.
- Proficiency in English is preferred for effective communication with overseas stakeholders and vendors.